Hotel Palace Sevilla

Good
Traveller Type: young couple
  : LocationBathroomCleanliness Staff especially Carlos the night receptionist
  : Breakfast too expensive Payment was wrongly paid twice but did not receive full refundDid not respond to emails sent before visit

Wonderful
Traveller Type: young couple
  : The breakfast was okay but it was the same items on the menu every day, so it was a bit disappointing in that respect.
  : The girl that was in charge of the catering for breakfast was very rude and he attitude was not acceptable, as we were meeting friends who had travelled from Portugal we all wanted to sit together for breakfast, but informed us that we couldn't put the tables together for breakfast, but gave no reason as to why we couldn't.

Good
Traveller Type: young couple

Very Good
Traveller Type: group
  : Staff were very welcoming and helpful. Provided information on how to get to certain sites and what had free entry on a Monday. Room was available so enjoyed an early check in.
  : Water leaked from shower onto floor. Could not turn off the AC without removing the keycard, which would also turn off the electrics.

Good
Traveller Type: young couple
  : The location, walking distance to major attractions and shops/ restaurants/bar …ect
  : The bathroom was scary and dark, the tv only very small desktop screen (9-13in) and only had Spanish language movies. The room was uncomfortable but we manage to spend a lot of time outside due to its location

Wonderful
Traveller Type: young couple
  : Location was perect, plenty of bars and restaurants nearby

Good
Traveller Type: young couple
  : The location is very central. There is inhouse parking. Decent buffet breakfast.
  : The hotel is located very centrally which means very much noise, including very late in the evening and very early in the morning. The room is fitted with heavy style furniture. Tight space. High-tech shower cabin that did not function. Small breakfast room - we had to wait for a table. on one of our 3 days stay.

Very Good
Traveller Type: group
  : Centrally located and easy access to most attractions .One right outside the door.
  : Nothing

Pleasant
Traveller Type: family with young children
  : The staff at the front desk were excellent, very friendly and particularly helpful.The beds and pillows were very comfortable.
  : This Hotel charged my credit card under the name 'Premium Golf' for an amount that I did not recognise the day before my arrival leading me to think this could be a suspicious transaction. On the advice of my bank I had to cancel my credit card, the only one I had with me, and use my debit card to pay for the remaining 10 days of my vacation to various other cities and hotels. At no point in the booking process did Booking. Com or the hotel state payment would be made to a company called 'Premium Golf'. All charges for drinks etc made via this Hotel came with a Premium Golf receipt. SO BE WARNED !The hotel is very dark and dated, the safety deposit box in the room didn't work and wasn't secured to the wall. The bath towels were tiny. The shower was supposed to be a power shower with, lights, jets etc, but nothing worked apart from the standard shower head that was fitted. It was like showering in The TARDIS.

Wonderful
Traveller Type: young couple