The Bambu Room at Casa of Essence located in heart of Old San Juan

Wonderful
Traveller Type: Business Traveler
  : No breakfast was provided.
  : Bathroom was a bit tight.

Very Poor
Traveller Type: Traveling as Couple
  : nothing
  : everything

Very Good
Traveller Type: Business Traveler

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : The location is great.
  : The service. No cleaning.

Very Good
Traveller Type: Traveling as Couple
  : Location
  : Lobby need improve

Pleasant
Traveller Type: Traveling as Couple
  : Location was great. Right next to the square. Close to restaurants. Close to the Old San Juan Fort.
  : No on-sight reception or manager. Communication by phone and door codes were not given ahead of arrival. No amenities. Bare bones. There was a small coffee maker in the room but no supplies to make coffee.

Very Good
Traveller Type: Traveling as Couple
  : The location was great, and the staff was very helpful and answered every question or request very fast. We could store our luggage before and after check in/out. Convenient with codes to the doors. We had a TV with streaming services in the room.
  : The decoration in the room was not my taste but it didnt bother the stay in any way.

Very Poor
Traveller Type: Family with Young Children
  : Location was good but still far away from the cruise ship.
  : The janitor was creepy. It was hard to understand the entrance codes, which we did not get from the owner, because we did not have telephone service but were lucky to get the codes through the airport tourist office. the elevator was old and scary. The room was damp and smelly. The sheets and bedding were damp. the room was dark and spooky. There is a big big step to enter the bathroom. The bathroom ventilation is very very noisy. To top it all, we were slammed with an expensive cleaning fee, almost as much as the cost of the room. Should have booked a traditional hotel but we trusted the reviews.