NEOTEL 127

Great
Traveller Type: young couple
  : Location, level of comfort
  : We were disappointed with this accomodation from the beginning. Firstly, a few days before arrival we were informed that the chack-in was not at 2pm, but at 3 (and only after we first contacted them to ask if we could get in earlier). It didn't suit us but ok. Then, when we arrived at 3pm, we found a completely unprepared and dirty room! When we called the administrator we were told that the check-in was planned for 3:30, and no one told us that! We would never booked if we knew the check-in was so late. We had already bought tickets for the Hermitage at 4pm, and we couldn't even take a shower after the trip and walk around the city all day with our luggage. Otherwise, "hotel" has a self check-in system, without a reception. It is not indicated anywhere that it is a hotel, so we barely found it. Also, the door of the room was very difficult to close, and the dishes were dirty. I do not recommend this accomodation for a longer stay, because it is not sufficiently equipped.