Orea Spa Hotel Cristal

Wonderful
Traveller Type: Traveling as Couple
  : The food was amazing with fresh ingredients and a lot to choose from. Very friendly staff, who agreed to our extra desires, overall clean and well equipped.I would definitely recommend it.

Very Good
Traveller Type: Family with Young Children
  : Pool, whirpool (nice, warm water) and sauna were great. Great location and nice hotel.
  : We had breakfast and staff took our plates, forks and knives as soon as they saw empty plate, so if you wanted to take something else from buffet you could only take plate because forks and knives were nowhere to be found.

Pleasant
Traveller Type: Traveling as Couple
  : central location
  : booked on behalf of parents as present. There was issue with my card. The staff did not contact me (no call or email) and charged my parents instead. I called them after I found out. No follow up. Very poor language skills on top!

Very Good
Traveller Type: Family with Young Children
  : restaurant was great
  : not easy to get parking place

Good
Traveller Type: Traveling as Couple
  : Sauna area was a great disappointment.

Pleasant
Traveller Type: Business Traveler

Disappointing
Traveller Type: Traveling as Couple
  : The Man from the reception was very friendly.

Very Good
Traveller Type: Family with Young Children
  : The area where the hotel is located is great.if you can catch a spot on the street and buy a whole day ticket parking for 120kc is fine and a better resort then parking inside the hotel which is a bit expensive.The staff very welcoming explained everything and always there to help. The breakfast buffet in the morning really hits the spot so much to choose from and variety was great.
  : The reason we booked here in the first place was the Air conditioning but sadly like others have mentioned in their reviews its hardly functional we did turn it on and leave it turned on to cool down the room but we always came to be welcomed by a hot room sadly and when trying to adjust the setting on the AC regulator it sometimes sparked up which just lead to us leaving it turned off i did want to ask in the reception if this was normal or if we are setting up wrong but after reading the reviews and seeing everyone else had the same problem most the time i gave up on asking. luckily during the evening hours it got cooler so we just left the window wide open during the night.

Wonderful
Traveller Type:
  : Overall very nice 4 star hotel. Room was clean and has everything you need. Breakfast was really good, they even offer coffee made by barista. I also liked the cafe on the first flor, they made good cocktails. The staff was always friendly. Only one thing was disappointing is that week outside was +33 and in the room was a little bit hot, climatization worked, but I guess it didn't prepared for such temperature.

Poor
Traveller Type:
  : The location
  : The most is the air-conditioning not working I woke up middle of the night because of the heat.