Chateau Monty Spa Resort

Good
Traveller Type: Traveling as Couple
  : The location is great and breakfast was exceptional.
  : The staff at the reception looked a bit overworked. Parking is not free and costs 250 CZK every day. Only the pool is free, sauna is at an extra cost and quite expensive. To go to the pool, you have to go across the restaurant in your bathrobe, there is no other route.

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Great location, very quiet, children friendly (playroom for children, high chairs etc.), modern and clean spa and pool (with very warm water).

Good
Traveller Type: Traveling as Couple
  : 1. Location- walking distance from the center of the city. 2. Surrounding nature - it was our second stay, and this time we selected it also because surrounding nature. First time we booked Excelsior hotel, but due to pandemic it was not operating, and we received note that we would be placed in Chatea Monty. Also we liked walking distance in spite of some walk up the hill. 3. Breakfast - good selection and pleasant service. In warm season outside terrace is nice. 4. Lobby bar- Good service and good variety of drinks 5. Inside interior- reprints of many famous paintings makes you like walking in museum. Cozy interior 6. Rooms are good , convenient wardrobes. Clean and nice bathroom. 7. Staff in general responsive and helpful.
  : We had deluxe double room with balcony. Considering level of the hotel, price and deluxe room: a. all curtain set is cheap, thin, and old. Room decoration is nice, however thin and old curtains spoiled the impression of the whole room. b. pillows are too soft, at least some firmness would be appreciated. They should be of overall average acceptable standards. c. Bathroom set: for such price no separate shampoo, conditioner, shower gel, lotion. One gel which comprise all previous components is not acceptable for such level hotel. d. Unpleasant experience with housekeeping service: cleaning lady knocked our door at 9:00 am when we were about to go for breakfast and we let her know that we would leave in 5 minutes. When we came back tired at around 7 p.m., our room was not cleaned. So we didnt get this service. e. English language of all staff is poor. f. Hospitality industry considers some level of politeness and affability, which we were lacking at the front desk. It worth to say that it refers not to all employees of the front desk. Unfortunately one person can spoil impression and hard work of all other team members.

Very Good
Traveller Type: Traveling as Couple
  : The place is really beautiful and comfortable!
  : Because of COVID rules we didnt get the chance to use swimming pool and spa center. We were supposed to booked them in advance, and I didnt know that. Once we arrived there, it was already fully booked by other guests.

Pleasant
Traveller Type: Traveling as Couple
  : The castle itself and the swimming pool.
  : The procedures are very basic. Impossible to book an appointment for any extra procedure. Some nurses are so tough and sharp communist. I personally felt frightened of.

Wonderful
Traveller Type: Traveling as Couple
  : All great
  : Parking problematic if you do not have reservation ahead

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : We liked the Saturday night concert, and general vibe. The wellness was very nice and relaxing. the staff, especially in the sauna world was very kind, helpful and with a good sense of humour.
  : There could be more vegetarian/vegan options in the restaurant. At least non-dairy milk as people with different food intolerance stay at the hotel. (But otherwise the food was great!) The swimming pool ceiling could be fixed.

Wonderful
Traveller Type: Family with Young Children