Motel 6-Houston TX - Brookhollow

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: solo traveller
  : This charge needs to be reversed to my CARD. The man that was at the check in, said I missed it by a certain time. I was unable to be let inside and not only that, the man was screaming in another language. He said you bought a room on priceline??? and he doesnt like bookings on websites, he said it was a poor way to book at his hotel.
  : awful treatment, just got out of the ER and made and paid for the room for the night. I was sent to go to a dirty bustop to sit there the entire night in the rain

Disappointing
Traveller Type: family with young children
  : No curfew free to roam
  : the area and quality of motel

Poor
Traveller Type: review category business travellers
  : There was no breakfast and they had poor help that's a bad hotel room

Very Poor
Traveller Type: solo traveller

Very Poor
Traveller Type: solo traveller
  : Nothing
  : Nothing

Very Poor
Traveller Type: solo traveller
  : I didnt like anything about it
  : The customer service the man who runs the counter is rude always on his phone and doesn’t know how to treat people with respect

Good
Traveller Type: family with young children

Fair
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : The distance from the highway and that it was discreet and was a big building with lots of space
  : The worker at the front was extremely rude didn’t even let us check in I called at 11:40 am and asked if we could check in early he said yes at 1:30 get there at 1-1:30 he then tells me Check in isn’t until 3 I ask who did I talk to that said I would beable to check in at 1:30 he said he didn’t know but he had been there all morning so we wait in the parking lot until 3 I go back in the front office to check in and he says that there aren’t any rooms clean I said well check in is at 3 he then got rude and told me he can’t do anything about me having a reservation and that I should go somewhere else since I hadn’t paid for the reservation yet I said well I have the cash and plan to pay in cash and I ask to speak with a manager and he said he was the owner I said oh your the owner he said no and that the manager wasn’t there either I said then why did you say you owned the building he then told me to go to another hotel I said sir I been sitting in the parking lot for 2 hrs cuz you said we could check in at 3 and it’s still nothing he was still very rude