Sueno Hotels

Pleasant
Traveller Type: Family with Young Children
  : Food square was great and pool activities, room sea view is super size of the room is big and suitable for families.
  : - Cleaning of rooms is very bad and I received the room not clean next day they didn't clean even in good wsy till i complain.- Food in the main restaurant is poor and there is no taste and some meals not cooked well.- They are not interested in hygiene. The same cups are used to serve drinks and juices, and this is unhealthy, as the five-star hotels use plastic cups for one time to keep guests safe, and I watched how the cups are washed by hand for reuse.- Every day during my stay for 6 days, there was a problem on the first and second day, the children's aquapark were stopped early because there was a problem on the third day, there was no water on the beach to clean for the whole day and the beach bathroom also On the fourth day, the aquapark elevator for adults broke down. On the fifth day, the aquapark for adults were disrupted for two hours, and elevator again broke down. Note that we noticed that the filter for children's aquapark and adult aquapark did not work.- staffs in general you feel they are not happy and not serving you in good way.- The pool chairs are old and mostly broken.- they are not cleaning beach chairs.- the is long distance between beach chairs and sea.