Carattino

Fair
Traveller Type: Traveling as Couple
  : Nice location in the center of Vernazza, the great terrace with a nice view (unfortunately it was raining and we could not enjoy it). That house is recently renovated.
  : The communication with Debora was really not efficient. We could book 3 nights but as we never had the answer about the possibility of late check-in booked only 2. To get check-in details it took some days with calling to booking assistance etc. One day before the arrival date we still had not check in details. Though booking contacted Debora snd assured me that everything is ok and i will get the check-in details shortly, 10 hours later Debora told us that she did not send anything as our card was not visible to her and the booking can be cancelled.. It took some days. really?! And why she did not tell this to booking client service?Another issue the house was cold and humid, and Debora had no idea how to switch on the heating. Missing lamps and piles. Some equipment missing as well (kettler, grille-pan). In general the house is pleasant, just the communication with Debora was catastrophic, and no heating in rainy days in march it is also not terrible. No help with luggage keeping after early check-out (at 10).

Fair
Traveller Type: Family with Young Children
  : Location was great!
  : The dishwasher was broken, with dirty residual water sitting in the machine, stinking up the kitchen/second floor. Unfortunately no one came by to fix it during the stay, no dish towel or paper towel left to use to dry the dishes. The host also gave very brief and sudden notices. For example found out the dishwasher was broken the same time the host told (not asked) us that someone will come into the house the morning after the first night of stay, to collect linen for other apartments as the linen storage is in the apartment. Unfortunately the linen storage is across from the bedrooms For the price paid for the facility, I thought it was very strange that host/housekeeping needed to have access to the apartment during our stay.

Wonderful
Traveller Type:
  : Apartment is very pretty. Clean and modern. Excellent location. Very easy to get around the town
  : There weren't any mirrors. To say that it is ocean view is a stretch. We were told we could store our luggage at the store down stairs but weren't told there was a fee. We were charged around 37Euro for just a little over an hour while we went up the street to breakfast.

Wonderful
Traveller Type: Traveling as Couple