Zefir Hotel

Fair
Traveller Type:
  : Spacious pool with clear water and nice garden. Delicious meals every day, drinks (mainly cheap ones) available the whole day in the all-inclusive service. Close to the sea, only 3-4 minutes walk. Quiet neighbourhood and it is close to the main mini-train stops to reach Nessebar or other parts of Sunny Beach.
  : First of all, we were furious because of the fact that in the 21st century, people working at the reception and bar couldn't even speak a word of English or German. We speak English, German, Italian and Hungarian and we tried to make use of all these languages to communicate with staff but it was useless. They only know Bulgarian. It is problematic if you have some problems in your room or need to discuss late checkout. People at the reception were unfriendly, not even a smile and not a little wish to help the guest. No greetings upon arrival, not even asking our name and started searching for our booking. Nonsense. When we arrived, the floor in the room was not mopped, we stepped right into sand and collected hair on our feet. No bathmat in the bathroom. Coffee is terrible. It is Nescafe, not really real coffee. You need to pay for everything that is a little bit better (real Coke, Sprite or beer). The place was very crowded, people were fighting for sunbeds, food and pizza. They served pizza two times a day but you did not have a chance to eat one slice because if the planned amount was taken away, you missed it.

Fair
Traveller Type: Family with Young Children
  : Excellent location! Really near to the beach, really near to the aqua-park of the hotel next to it, really near to the new town of Nessebar, comparatively near to the old town of Nessebar
  : Quite loud music from the restaurant of the opposite hotel. It would have been better if we had an option in booking.com to choose not the street-view but the swimming-pool view for the room. Quite tiny rooms. We were not able to easily open the fridge when additional bed for the kid was added.

Very Good
Traveller Type: Traveling as Couple
  : all of the above. We liked the location, the staff, and the room . We went after the school holidays which was good for us. The free parking was a bonus. Lovely beach
  : limited hours when you can get coffee, don't understand that, we were all inclusive. The food was good but never hot which is a shame

Wonderful
Traveller Type: Traveling as Couple
  : Pro: -room is a little bit small but comfortable, good mattress; -we had emotions about private parking but reception gave me a permit and there were plenty of free spots inside; -the hotel, the pool and its suroundings were pleasant; -all inclusive meals met our expectations. good variety at every meal, great pancakes, pastas and grill, very good vegetables and fruits, mostly good cooked meals, different deserts every day; -bonus snacks and icecream every day; -lovely capuccino.
  : Con: -sketchy cleaning and limited toiletries included (1 mini soap + 1 mini shower gel /person/5 days); -not the happiest bartenders/waiters;