Koxtape Apartment by FeelFree Rentals

Very Good
Traveller Type:
  : The apartment is in an excellent location, a couple of blocks from La Concha beach and easy walking distance to the Old Town. The rooms are a good size and all with private bathrooms, the apartment is well equipped with everything you'd need for a short stay and very clean. It was perfect for three couples for a long weekend in the city. We would all happily stay here again but it would be easier to physically pick up the keys from somewhere first.
  : Be aware that the instructions to access the apartment you get on the Booking confirmation are not correct!! Once you check in, you'll receive details on how to access the building remotely. The keys are in the apartment and you will be sent details for an app to get into the building and the apartment via Bluetooth - a nice idea in principle.. However, we'd booked and paid extra for our airport transfer based on the details in the confirmation thinking we had to collect the key from a different address which was frustrating, but worse was that we arrived and the app did not work!! I had to call the office, who were helpful but couldn't open the building remotely and had to send someone with the key. I was told we'd be waiting 15-20 minutes. We stood waiting an hour outside the building in total - when I called to chase up again, I was told "5 minutes away" and waited another 20 minutes. The person at the office was friendly and apologetic but the wait was painfully slow and really not great after a day of travelling. I would still recommend the apartment overall but just be warned!

Very Good
Traveller Type:
  : its very spacious. Location is perfect. rooms were clean and they supplied everything we would possibly need. Loved the unit so much.
  : there was something wrong with the door lock or key of the main door of the building. we had difficulty opening the main door using both keys lent to us.