Holiday Inn San Marcos Convention Center an IHG Hotel

Very Good
Traveller Type: Solo Traveler
  : Very friendly staff. Clean hotel.

Disappointing
Traveller Type: Business Traveler
  : The location was close to the property I was working at. There were several good choices for local restaurants. The hotel breakfast buffet was good but needs to offer different choices daily.
  : The 4th floor hallway carpet smelled like it was mildewed and it was hard for me to roll my suitcase on. The ceiling was leaking from the rain and a big garage can was sitting in the middle of the hallway to catch the residue. It was difficult to maneuver around. When I left my room the next morning, the garage can was gone and the soiled ceiling tiles were replaced with new ones, which is only a temporary fix. This procedure is possibly what accounts for the mildew smell. I hope roofing repairs are in the upcoming plans and possibly switching to wood or tile flooring.

Disappointing
Traveller Type: review category business travellers
  : The location was close to the property I was working at. There were several good choices for local restaurants. The hotel breakfast buffet was good but needs to offer different choices daily.
  : The 4th floor hallway carpet smelled like it was mildewed and it was hard for me to roll my suitcase on. The ceiling was leaking from the rain and a big garage can was sitting in the middle of the hallway to catch the residue. It was difficult to maneuver around. When I left my room the next morning, the garage can was gone and the soiled ceiling tiles were replaced with new ones, which is only a temporary fix. This procedure is possibly what accounts for the mildew smell. I hope roofing repairs are in the upcoming plans and possibly switching to wood or tile flooring.

Wonderful
Traveller Type: solo traveller
  : Breakfast was good, but portions were a little small. Was disappointed with the potatoes. Too much seasoning.Especially liked the bedspread. Very comfortable.
  : WAY TOO dark in the bathroom. Couldn't see what I needed to do. The hall carpeting and wall paper is atrocious. Very disorienting.

Wonderful
Traveller Type: Solo Traveler
  : Breakfast was good, but portions were a little small. Was disappointed with the potatoes. Too much seasoning. Especially liked the bedspread. Very comfortable.
  : WAY TOO dark in the bathroom. Couldn't see what I needed to do. The hall carpeting and wall paper is atrocious. Very disorienting.

Good
Traveller Type: family with young children
  : Convenient and available past 9 o'clock
  : Food quality

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : Location.
  : We could hear our neighbors next to us the whole night. The bathroom was not as clean as it should’ve been.

Fair
Traveller Type: review category business travellers
  : I didn’t eat breakfast
  : While checking in, I was met with a series of unnecessary questions from the front desk personnel, which made me feel uncomfortable. A simple welcome and efficient process would have been preferred."

Very Poor
Traveller Type: review category business travellers
  : After agreeing to pay for breakfast.. they didn't not included it.. and failed to correct it in a courteous manner.. ended up having breakfast somewhere else.. and after they did charge us for it.