Comfort Suites Near Texas State University

Poor
Traveller Type: group
  : Nothing
  : The bathtub was blocked the charging point some not working

Poor
Traveller Type: family with young children
  : Location
  : Needs an update.

Fair
Traveller Type: review category business travellers
  : Location was good.
  : Staff wasn’t friendly or welcoming, you need to wait forever to get someone at the front desk for Anything. When we arrived to check in the lady there was on a call didn’t even acknowledge us just continued the conversation for about 3-4 minutes the call was from what sounded like a manager of some sort which made it worse. After she ended the call the Lady continued to do something on her phone then she finally asked me my name and just handed me my keys didn’t tell me what room or anything just said you’re good to go. Once we got into our hotel room there were guest running around knocking on doors and being very rowdy at all hours of the night. Hotel is very outdated which isn’t terrible it just needed to be maintained better for example shower was rusty And had soap scum on the showerhead and tub was pretty stained. Bed was very stiff and the mattress topper was very worn out. The curtains didn’t work well they didn’t stay shut. Phone wasn’t even functioning at all to call the front desk I had to call the hotel number found online instead of just pressing for the front desk.

Good
Traveller Type: Solo Traveler
  : The location to my mother?s and sister?s house. The price.
  : The room was stuffy and made my allergies worse.

Wonderful
Traveller Type: young couple
  : Convenient and accommodating when I neglected to book the right amount of nights. Very nice
  : Just the pool was a little dirty

Very Poor
Traveller Type: family with young children

Poor
Traveller Type: group
  : This place was a complete joke. The pictures on the website are false. This place is falling apart, my first day was just horrible. We arrive late @9:00 pm from a long trip to walk into the two rooms I had booked. Both of them had mold on the sheet skirt, the rooms smelled so bad like complete mold like very old smell, so unbearable. The AC was working but the thermometer was set @ 73’ it felt like I was in a ice box it never turned off. The door to the closet was broken the showers were super nasty black stuff all under the shower mat, the next day it started pouring down raining just to come and find out that the room my family was in was leaking like just coming down. As I got closer it looked like this was something they knew about Bcz it was just patched up. This was a busy week for all hotels around this area, I was traveling from out of state to visit TXS University. So booking another run wasn’t an option. My girls got sick and i believe it had to do with the smell of mold and the AC not cutting off. One of the front door personnel was super nice about everything Andrea I give her two thumbs up for doing her best at what for me was a nightmare.
  : Everything this place should be inspected so many violations.

Very Poor
Traveller Type: young couple

Fair
Traveller Type: solo traveller
  : Lady at front desk ck in very nice--thank you! Room very cold!!
  : Smelled upon entrance as NO air circulating until get in room. Bathroom hot & water dripping in tub with drain closed so needed to drain et-cetra & no exhaust fan for heat from shower & musty smell. But construction as well so at entrance and believe effecting the overall upkeep or simply needs assistance. I like to say--get what i pay for. For only needing it to shower & sleep ok.

Very Poor
Traveller Type: review category business travellers
  : Nothing
  : Lack of Maintenance and the price