Riders In

Very Poor
Traveller Type: Family with Young Children
  : the room was terrible, smell cigarette, we asked to split the beds because I was switch my brother. they jus IGNORE my claims.sowe didnt stay at night in the hotel and we obliged to change to the best hotel in city : VALENTIN! I travel a lot in the world and the reception in this riders was the WORST EVER!!!! DO NOT GO TO THIS HOTEL!!!!!
  : the room was terrible, smell cigarette, we asked to split the beds because I was switch my brother. they jus IGNORE my claims.sowe didnt stay at night in the hotel and we obliged to change to the best hotel in city : VALENTIN! I travel a lot in the world and the reception in this riders was the WORST EVER!!!! DO NOT GO TO THIS HOTEL!!!!!

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Solo Traveler
  : Breakfast en bike lockup
  : Nothing really, only the bike wash station was a bit to low

Good
Traveller Type: Traveling as Couple
  : - good breakfast - good location
  : - bad communication & intransparent costs. We were told to park in the garage but nobody ever mentioned a word about the costs. They charged us 40 for the parking in the end. If we would have knew in the beginning we would not have parked there! - unfriendly staff at reception - older room/ equipment

Very Poor
Traveller Type: Family with Young Children
  : only the location

Very Good
Traveller Type: Traveling as Couple
  : The position, the reception staff and the rooms were absolutely great.Rooms aren't that modern or luxurious but appearance may fool you: rooms are well organized (the regulars are practically a suite with balcony and living room with sofa) and very clean. Cleanliness was exceptional.The price was amazing.Overall great experience.
  : I am very sorry to give a low evaluation to the staff, but this is due to the breakfast/restaurant team.Unpolite, harsh and overall not fit to handle people kindly. The breakfast staff was a complete disaster. My German wasn't that good but I know other 4 languages and even so, communication was awful: they don't even try to understand you. I felt insulted honestly.I would have complained more if it wasn't for the great work from the reception.The receptionist was so kind with us, such an angel, and the other person around the hotel didn't give us any trouble.Facilities are overall good but the pool could be a little less cold and they could extend its opening hours at least a couple hours.We hated the pillows but hey, that's standard in Austria so no complaint to the hotel.Be careful if you have sports/supercars: low vehicles will have a hard time with the parking.

Wonderful
Traveller Type:
  : Location, staff, breakfast, pool & Sauna are great. The ski room is clean and well thought.
  : The room are simply WAY to hot! It was so dry that we both had nose bleeds in the morning ... (it's great to make your gear dry, but ...) It was a very disturbing detail that is an easy fix if you ask me.