Helena Hotel

Good
Traveller Type: Business Traveler

Disappointing
Traveller Type: Family with Young Children
  : Breakfast was great. Location was also close to the beach and old city.
  : Staff members. Except Mikelina. She was helpfull. Wi-fi was really poor, especially on the 5th floor. Our shower cabin doors were leaking water while showering, despite of every efforts to seal it, and then all floor became a small pond.

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : I liked the room size for my son and myself , it was more than enough for two travelers staying for 2 night. It wasn't overly busy which is nice we felt safe and there wasn't any drunk people staggering around causing a nuisance the staff were helpful and friendly the place was very clean and welcoming for that sort of hotel. For its location it was surprisingly quiet we weren't woken up or disturbed by the busy night life or traffic..nothing too fancy its a simple place with nice decor and welcoming vibe.
  : I didn't like the key situation where the receptionist takes your room key from you each time you leave the premises. That was unfamiliar to me but I understood. Maybe upgrading to a key card system in the future would save the staff a lot of time, but it wasn't a problem after it was explained.I would have liked to see a few simple board games i.e. chess or a pack of cards for light entertainment, something on offer to keep the guests engaged or to even break the ice between different nationalities, which will keep guests down in the bar area spending money and setting an atmosphere. One minor thing was the soft close toilet seat in our room, I lifted the seat turned around to sit down and it would silently close on me just before I sat down.The shower didn't have a clip anywhere to hang the shower head I thought that was odd and inconvenient. The pillows were lumpy as if they got one pillow ripped it up to make two lumpy pillows. The breakfast wasnt for me but the other guests seem to really enjoy it many guests were going back for seconds..saying that there was a lot on offer..

Very Good
Traveller Type: Traveling as Couple
  : Lokatie is perfect
  : Vies

Pleasant
Traveller Type: Traveling as Couple
  : Excellent location, very nice and helpful staff. Pool was great even though it looks a bit tired
  : Bed is hard and uncomfortable. Bathroom has glass doors. They are not see through, but light that that shines through at night is annoying