LovelyStay - Downtown Studio with Pool AC and Balcony

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler
  : Perfectly located, bright, spacious, and well designed. The pool is a highlight! Every aspect of my stay surpassed my expectations!

Wonderful
Traveller Type: Traveling as Couple
  : Great location with some good local places to eat and drink. Apartment was clean and comfortable and has a nice balcony. Added bonus of an outdoor pool to use.

Very Good
Traveller Type:
  : Clean and comfortable.
  : No response to emails regarding the Wi-Fi.

Disappointing
Traveller Type: Family with Young Children
  : The location and the apartment are nice
  : The elevator was terrible. To charge 40 euros of cleaning extra to the price of the room is unthinkable and unacceptable.

Wonderful
Traveller Type: Solo Traveler
  : Comfortable, well located apartment

Good
Traveller Type: Solo Traveler
  : The studio was modern,great location , quite at night, and pool just perfect size
  : Flat at 3rd floor no lift,Everything is automated by a code ,building , flat door, pool areaSo you definitely need to remember thoseAnd I had two problems with it as just arrived code was wrong And after one day the buildings one changed suddenly and I was locked out at night HOWEVER staff is great,friendly and answered straight away when I called and solved the problem immediately Very efficient.

Wonderful
Traveller Type: Traveling as Couple
  : Very central and convenient location. Apartment was spotlessly clean and perfect for a couple. Shower was great. Loved having access to the swimming pool for some R&R after a busy day sightseeing. There are lots of great bars and restaurants nearby although there is a bit of noise from the street (it's a side street so not busy as such, but you can hear people outside the local bars. This wasn't an issue for us, but it might be if you are a light sleeper or go to bed early (not sure why you would do that in Porto, but hey).
  : I found the self check-in process quite frustrating. We arrived early (noon) and check-in was not available until 4pm. I had requested an early check-in (if that was not available, to be able to leave our bags somewhere safe). I ended up messaging an online bot that told me to send an email, which I did. I received a reply back that the flat was being cleaned and as soon as it was available I would receive a message (like previous emails requesting details etc) with instructions on how to access the property - no mention of what to do with our bags. I emailed again to ask what we could do with our bags, but got no response. Eventually I did get an email from someone telling me off for not emailing the correct email address (it seems you need to email the central team if you want a prompt response, not the individual tram member who had previously responded). 4pm came and went and there was still no email with instructions. In frustration I called a number only to be told that a message had been sent at 3:14pm. I hadn't received any emails and requested to have the codes re-sent by email. It turned out that there was an automated message in the Booking app, however I had to proactively go into the app to look for it - it didn't send an alert. I'm sure it's just a system issue but I found it all rather stressful. One small other niggle: the towels were small and rather thin plus there were no extras available for the pool. The bed was very hard and not to my liking but some people might be okay with it.

Very Good
Traveller Type: Traveling as Couple
  : Location
  : Noise from street due to local bars but this was due to me staying Friday to Sunday. The shutters in the property did help.