Hotel Royal - Beauty & Spa

Poor
Traveller Type: Traveling as Couple
  : The location as only 50m from the beach
  : This is not a beach front hotel as advertised. No front or back entrance, you have to walk down and around the street to access the beach.No access to any sunbeds with a discount as previously noted on review. The cheapest beds are 40 for 2 on the back row. They do not have a private beach, it I half public.Breakfast is terrible. Never offered more than 1 coffee, only croissant or mouldy fruit and dry rusks with Nutella. Breakfast items are cheap and plentyful, so why not offer more when there is a kitchen in the hotel. We only stayed for this twice despite it being part of our nightly rate.Our bedroom was with a partial sea view. However, the main view was the bins and rubbish and a dirty building! Our bathroom drains really smelt on the last few days, so much we had to sleep with the balcony door open, and the shower head did not work.We did not report this, however .There were no English staff, appreciate we also can not speak Italian but this made things difficult for all using only our phones even for check in. There was no personality, only facts. The hotel did not feel welcoming at all. All the doors always closed, and never seemed to have anyone in even though it is meant to have a rooftop restaurant??I feel like we went to very different hotel to the reviews I read before arriving. For over 200 a night, I am honestly appalled. I have never been so disappointed. I would suggest, if you can not speak Italian, this would not be a good choice as the care given is very different to someone Italian, also, very poor offering for the overall cost!

Wonderful
Traveller Type: Solo Traveler
  : Excellent staff.Patrizio was amazing!
  : Location, clean, great staff.