Hampton Inn Phoenix-Midtown-Downtown Area

Good
Traveller Type: young couple

Very Good
Traveller Type: young couple
  : I have regular appointments at Barrow Neurological Institute, and this is the most convenient location for a stay, when I need to stay over. The breakfast is always good, for the free types, and the ease of securing a reservation is good.
  : When I first began reserving rooms at this facility, it was free to park. Now they've instituted with payment company. Their system isn't easy to use, especially if you're not familiar with using QR codes. Even when you do use it, it's not very straightforward. Plus I'd rather pay via my laptop than on my phone. What about those with vision problems who find it difficult to use phone payment systems? Also, the staff doesn't tell you that parking fee applies, which must be proactively used by the guest. At least most of the time. They just rely on a sign on the counter. The first time I met with this system being applied, I thought the fee was simply added to the room's cost. Guess not.

Wonderful
Traveller Type: family with young children
  : It was quiet and clean.
  : They were great.

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : I appreciated our room was quiet allowing us to get some rest. Noise at the swimming pool couldn’t be heard from inside. I appreciated the front desk checking in to make sure everything in our room was good. The location was perfect for us as it was walking distance to the hospital.
  : I didn’t like having to pay for parking. I must’ve missed any communication informing us when booking the stay, so was disappointed upon arrival to find there’s an additional fee to park. It made the overall cost feel like less of a value. The bathroom doesn’t have a fan to ventilate steam or stink out of the room, so you just have to wait it out.

Wonderful
Traveller Type: family with young children
  : Appreciated the texts to see if there was any additional thing we needed!Staff very courteous and friendly!!Great breakfast, great variety and clean and organized!
  : Having to pay for parking? Taxes are high enough, should pay for that?

Pleasant
Traveller Type: family with young children
  : Pool facilities
  : Paying for parking, my last stay i didn't have to pay for parking

Good
Traveller Type: young couple
  : Upgraded to better room when our original room wasn't ready on time. The breakfast is always very good.
  : A few things needed fixing immediately. Then on the night before leaving another annoying fix would be needed. Plus lots of their connectors for devices are quite loose, so they don't work well or at all.