Hilton Garden Inn Jackson/Pearl

Very Good
Traveller Type: group
  : It was in a very convenient spot.
  : I don’t have any complaints.

Poor
Traveller Type: family with young children
  : The lady at the from desk was nice.
  : The site advertises room service. They do not have room service. The pool is closed and it was not listed. The floors were so dirty that we could not walk on them without shoes because our feet were black. The toilet, coffee pot and bathroom vent were all not in working order. There is what appears to be either soot of mold/ mildew on the ceiling in front of the air vent and lots of mildew on the vent it’s self. The interstate noise is so loud! Unless you are a heavy sleeper you will not be able to get any rest as there is continuous traffic that is very noisy all day and night. I would skip this hotel. There are much nicer, more reasonably priced options close to this location. Had this booking been refundable we would have left as soon as we checked in. Since we booked through a 3rd party the hotel could not offer any solutions.

Poor
Traveller Type: review category business travellers
  : Nothing to like, I was there 2 times 2 nights, no stay went well
  : Avoid this hotel. First, half of the rooms are facing the interstate highway and there is no real double glazing... high noise for all night. Then, apart from one lady, the staff is not friendly, one was yelling at every one that's breakfast is not free - who would imagine it is? - instead of kindly asking for room numbers; one, saying he was a manager, wasn't rude, just ineffective.