Palatino Hotel

Very Good
Traveller Type: Traveling as Couple
  : Great hotel with good facilities with great things to do in the local area. Staff were lovely and very helpful.Pool was nice and not over run.Room was clean
  : There was an American women who must stay there every summer who repeatedly start conversations about her views which were offensive to anyone who would listen, she also screamed at a child in the pool. None of this was challenged. Breakfast was good but a little repetitive.Shower in the room needs replacing

Pleasant
Traveller Type: Business Traveler
  : The pool bar and the view of my room

Pleasant
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : Would have preferred additional choice with eggs
  : No bittled water provided with room

Very Poor
Traveller Type: Traveling as Couple
  : Pool area ok however not enough sun beds
  : The location was totally unsuitable for us as my wife has mobility issues. The hotel was located on top of a very steep hill which meant a very difficult walk up and down from town and especially at night as the streets are also unlit.The maisonette room we had was really dated and the curtains fell off the wall. There was nowhere to sit only at a dinning table. The beds were incredibly hard and uncomfortable. The noise from the family next door was very loud with shouting and banging, not the families fault just really poor insulation and sound proofing.The breakfast was very basic with the dinning room being very small and narrow people were bumping into each other trying to get food and finding it very awkward.We had booked and paid for 7 nights. After the first night we realised we could not stay any longer. We arranged with the receptionist that we would pay for are first night and receive a refund for the remaining 6 nights.With this agreed with the receptionist and booking.com we moved and paid for another hotel within Lixouri. Imagine our disgust and disbelief when the very next day we received an email telling us the hotel manager had overruled the receptionist and refused our refund!!It has taken us many weeks of arguments with the manager as well a numerous attemptsby booking.com to get a refund which was agreed with his receptionist. The only refund we have received is 75euro as a gesture......this is totally unacceptable.DO NOT STAY AT THIS HOTEL it is truly awaful. We would say this is the worst experience we have ever had on holiday !

Disappointing
Traveller Type: Traveling as Couple
  : The breakfast was lacking fresh fruit. Every day the same variety. Only fruit water melon which was always warm. The grounds and pool are very good but too far a walk to restaurants and beach for anyone older. The cleaners did a good job.
  : As above Plus very small bathroom with very basic amenities. Reported broken shower head but this was never repaired. It really needs to be stressed that a car is needed to stay at this location.

Very Good
Traveller Type: Traveling as Couple
  : Staff were super, athena on reception was super, staff at the pool bar were lovely. Really enjoyed the music for the wedding party.
  : Sun loungers round the pool were not in good state, rather worn. Web site said there was a free shuttle to.lepedo beach, this was not the case.

Good
Traveller Type: Traveling as Couple
  : LocationBreakfast
  : Reserved a double bed and received two single beds without possibility of change. Noisy hotel , you can hear everything from other rooms

Wonderful
Traveller Type: Traveling as Couple
  : Everything was as expected
  : Breakfast buffet layout could be improved to reduce a scramble at busy times.

Very Good
Traveller Type: Business Traveler