Suites Houston IAH Airport

Good
Traveller Type: review category business travellers
  : Good place near the food
  : No housekeeping and better options for the price

Disappointing
Traveller Type: review category business travellers
  : The overall property was great. However, We were on the fourth floor and the elevator was not working.
  : The elevator was not working

Poor
Traveller Type: family with young children
  : I like the size of the rooms and that there was a kitchenette. The location was great, easy access to highway and nearby food.
  : there was no one there after hours who answered the phone to check us in. affected 2 rooms and we had to sleep in our rental car. We were on the 4th floor and there was a bad odor in the halls and elevator. There was only 2 irons in the facility and the staff did not know who they were given to so we didn't get an iron until the 3rd of our 4 night stay. We were not give any instructions or information on house cleaning (or lack thereof) or towel exchange system. I check for bedbugs and strip sheets at every hotel I stay and found the mattress cover to have what appeared to be bodily fluid stains. It did not appear as if the mattress covers get changed, only the sheets between occupants. The bathroom sink leaked onto the floor.

Good
Traveller Type: young couple
  : It was a clean place and the people there were friendly
  : When it was time to check in, they couldn’t find my reservations. Then they put me in a room that they was running out to someone already and then transferred me into a two queen size bed room. And the elevator was broke.

Wonderful
Traveller Type: family with young children

Very Poor
Traveller Type: group
  : Sheets were not changed it had other person hair and skin flakes and the bathroom smell horrible.

Poor
Traveller Type: family with young children
  : the size of the room, amenities and location all were great.
  : Rhe mattress cover didn't appear to have been washed evidenced by bodily fluid stains. The bathroom sink leaked. The hall and elevator had a foul smell. The staff did not communicate there was no housekeeping. The after hours check in person vacated their duty, didn't answer the phone so we were not able to get into our prepaid room until the following day, causing us to sleep in our car for the night.

Pleasant
Traveller Type: young couple
  : Floor in our room was slightly dirty, noise during the night kept waking me up.

Very Poor
Traveller Type: young couple

Very Poor
Traveller Type: review category business travellers
  : the hotel smells really bad an each floors look’s like a lot a homeless leave there. the hotel look beautiful from the outside but ones you are inside it’s a different history.