Golden Beach

Pleasant
Traveller Type:
  : the staff are very helpful courteous and friendly
  : a bar is needed on pool floor, its too long to go down to lobby bar just to get a drink. although after complaining our group were then allowed to drink at the beach bar using our all inclusive bands I think all guest should be able to do this. we only got this after the 11 of us complained and showed the reception manager what booking.con says is included in our stay and after this has been read the hotel manager said we could drink there but to keep it to ourselves.food - there needs to be better hot options and more of it because if you get the second sitting for dinner there was always dishes that had ran out. we were given second dining time when we checked in which was fine but need to make sure all food options are still available but salad counter always fresh with lots of options pool needs to be open later than 7pm as there is no where to go in the hotel after this to sit in the sun so it was annoying being asked to leave the pool at 7 each daycleaners were excellent rooms were clean although musty smell when we first got them this went once balcony doors were open and beds were really comfortable any issues we raised were dealt with immediately and staff remained very professional at all times but it would of been nice if we didnt have to bring things to their attention especially during the first few days marketing department need to check that what is advertised is actually what an all inclusive package includes and also think that as the hotel own the small beach in front of it that all inclusive customers should get their sun beds for free rather than 10 a day per couple we had an enjoyable 5 days and can only thank the staff for being so helpful