Queens Head Hotel

Wonderful
Traveller Type: Traveling as Couple
  : Clean, great location. Excellent food and friendly staff.
  : Everything was ok

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : The staff were lovely and very helpful. The hotel had been in existence since 1790 and had a lot of charm. It was very clean and warm.
  : The soundproofing was not great and facilities a little cramped.

Very Poor
Traveller Type: Traveling as Couple
  : I will never book with booking.com or this hotel ever again. Took the money out of my bank straight away noting mentioned about indtsnt payment. I'd selected one room. But then changed to the larger room as error. Messaged the hotel to be told it was instant chargeable rates. I booked this a year in advance spoke to the hotel who said there would not refund. After several discussion and explained the mistake the hotel would compromise and cancel the smaller room. Bk n forth with calls and conversations I was advised that this had been done and I woukd recieve a refund. The hotel continued to try to take another payment. I contacted them again nothing was discussed about cancelling the room and still showing on my booking as paid for the second room. My relative Got to the hotel who id booked for to be told the room has been cancelled and charged again for the room originally on my booking. Absolutely disgusting so for one room have been charged 3 times now to stay in the room on my booking.
  : I would not recommend this hotel to no one as communication and customer service is appalling.

Wonderful
Traveller Type: Traveling as Couple
  : Rooms were spotless and staff very friendly

Wonderful
Traveller Type:
  : family room was clean and comfortable, breakfast was fabulous, staff very welcoming and pleasant. Able to park outside and location was very close to town centre and harbour. Great cocktail bar over the road (worth a visit).
  : i don't think there was anything negative, would certainly use again which is a recommendation in itself.

Poor
Traveller Type: Business Traveler
  : Breakfast was good.
  : Thought it was way too expensive compared with other places we have stayed.

Very Good
Traveller Type: Traveling as Couple
  : Easy to find. Convenient parking directly outside. Clean and straightforward facilities
  : No complaints