Monart City Hotel - All Inclusive Plus

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Solo Traveler
  : Friendliness of restaurant staff, cleanliness of the room thanks to the cleaning ladies and professionalism by Fom, the reception manager. The rooms in the majn building are modern and have a high-speed wifi. Also, having possibility to snack all day round was excellent.
  : The foods served in the restaurant could have name tags and ingredients for those having allergies and intolerance.

Wonderful
Traveller Type: Family with Young Children
  : private beach, polite stuff, comfy rooms with a balcony, we had to change a booking because out of 6 guests 1 could not come they solved it very fast and professional
  : pillows are not comfortable

Pleasant
Traveller Type: Family with Young Children
  : The room was perfect for us as a family. Excellent shower, comfy beds, great WiFi, bottles of water replenished daily, very happy friendly cleaners. The two pools were spotlessly clean. Majority of the younger staff were absolutely superb. Especially Suat, the reception manageress, and the beach bar waiters The all inclusive ice creams, and cakes were delicious My husband had two very good massages organised via Elvis at the hotel, which he highly recommends. Entertainment was fun, we had a little dance on a few nights
  : The food was quite appalling.. breakfast wasn't too bad but when it came to lunch and dinner we found it so hard to pick anything, really unappetising, repetitive food. It was so bad we ate out most days. We are not fussy eaters but there was just no thought or care taken to provide l guests with decent varied food. We did bring this up with management who did agree and explained that it's so hard to get (and keep) good chefs. The explained that a few years ago they were rated very highly on their food, but it was hard to get these standards again now! The snack bar wasn't much better, overcooked food and miserable staff Also the other guests at meal times were terrible. Pushing into you, rude manners, one woman even hit our 7 year son in the head with a plate because she just could not wait 5 seconds for her food. Although this is not the hotel's fault, it made the whole dining experience even worse. The gym machines and equipment were mainly all broken, for us as a family was disappointing. Some (and definitely not all ) staff were really miserable, mainly the waiters in the snack bar.

Wonderful
Traveller Type:
  : Staff in this hotel are super nice and are the biggest plus of Hotel.
  : We had a water leak in the toilets ceiling and Hotel changed our room after the second night. There were some issues with the flush and soap dispenser. Though property looked to be in a good shape, a better maintenance would probably needed.

Poor
Traveller Type: Family with Young Children
  : location, beach.
  : pictures very far from the real

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Business Traveler
  : I mostly liked food, beautiful view from the terrace and the location of the hotel. It's around 2km from the city centre. Also, during the evenings they organized live music next to the pool and it was very enjoyable.
  : I didn't like the meeting room. It's pretty small and temperature can be very high inside. Also i didn't like the light inside my room. I had just two small lamps, and it was very dark during the evening and the night.

Wonderful
Traveller Type: Family with Young Children