Club Big Blue Suit Hotel - All Inclusive

Poor
Traveller Type: Family with Young Children
  : Nothing
  : As we checked in and found that it isn't 4 star hotel from any angle, the manager moved us to his other building on the next road which was very close to the beach and the name was BIG BLUE SKY. it was our last 3 nights in Alanya and our wrong choice of booking ruined our trip. The bathroom was horribly small and the room's every bit was full of mosquitoes which destroyed our skin, from face till foot toes we all are covered with red bumps. Our children were crying and scratching their arms and faces. They gave us dirty blankets full of stains and dirt. This hotel isn't suitable for the decent families, it's not for people coming from the UK especially the families with the children should avoid it. Wifi was very slow. They don't put disposable glasses next to the water and juice( syrup diluted drink) dispenser, we found the glasses were dirty so my children had to bring their own water bottles to refill because no one would like to drink water in the dirty glass. The room and the rest of the area filled with creepy pictures. Breakfast was like there was nothing to eat. One man from their staff at the restaurant misbehaved with me and he threw my food on the other table and ordered me to leave this table for the other two ladies because they want to sit infront of the beach side, never faced such type of rude behaviour. I refused to leave my table and told him to bring back my plate but I couldn't eat afterwards, I told him that I will complain to the management about his behaviour but I don't want to make someone jobless so I didn't complain but that last dinner destroyed our whole trip, extremely regretting to stay there, definitely never coming back to that Land of the mosquitoes!!

Very Good
Traveller Type: Solo Traveler
  : Good hotel with a convenient location. despite the small rooms, the space is very well thought out, renovated. Breakfast starts at 7.30 and guests are woken up by pleasant soft music. at 23.00 the programs and music end, it becomes quiet. Many thanks to the restaurant team, chefs, waiters and cleaners, food is always fresh, very clean, huge selection. There are various meat dishes, vegetable, fresh vegetables and fruits, wonderful desserts.
  : the hotel has problems with hot water, do not be afraid to contact the reception, there are helpful staff and will try to help. My problem was solved and I always had warm water in my room.

Pleasant
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : A great variety of Turkish cuisine. Friendly staff
  : Music not turned down during local Azaan times, being a Muslim country I would have expected that. Slide times should be longer. Half an hour 3 times a day not enough for excited children and adults.

Good
Traveller Type: Family with Young Children
  : The Turkish animator Haribu was the best service we got in this hotel.
  : Not all kids services was active, even the ping pong table was not working. Also I did not like that our second room which was connect to first room as family suite was without conditioner and the weather in August was very hot.

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : The kids club and mini disco was great
  : The staffs was'nt friendly and room clean up was awful... they didn't wash or change the glasses and cups and didnt change some of textiles

Very Good
Traveller Type: Family with Young Children
  : swimming pool area
  : general manager's behaviour

Wonderful
Traveller Type: Solo Traveler
  : Location and the SPA center. The lady in the spa center gives excellent massage.

Good
Traveller Type: Traveling as Couple
  : I loved the grounds, pools / slides / play park for kids / play area for kids/ giant chess set & the food was not too bad and they upgraded my room for free. Was lovely
  : The times of food being served breakfast was far too early / only giving us 1 pillow each & they were thinner than A4 paper / never changed our bedding in 5 days just tidied / tiny balcony / and some foods were unseasoned lacking flavour.