Litore Resort Hotel & Spa - Ultra All Inclusive

Wonderful
Traveller Type: Traveling as Couple
  : Everything about this resort is five star except some rude staff.
  : the front desk staff are not professional at all. Some of them barely understand English and they did not greet us well.

Wonderful
Traveller Type:
  : Location/ facilities and staff.
  : Room for 3 people is compact.

Disappointing
Traveller Type:
  : nothing much other than the customer relations manager who was helpful
  : almost everything, lack of people who speak different languages, I spent an hour upon check trying to explain a mistake in the reservation without results. I ended up being charged almost 850 Euros more than my booking rate because I had not mentioned my 6 years old in my reservation. They refused to give me a bigger room after they promised to get me one the next day. The restaurant quality of food was so poor for the price. Ultra-All-inclusive is just a myth! we had to pay for everything other than above the 3 daily meal. Before I arrived, I was told there will be an ala carte option and room service included but was all not true. Would NEVER go back again!

Wonderful
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : Absolutely everything about the hotel, the location and the staff was great. The entertainment was good all bar one night of some weird ballet dancing.
  : The food is very popular, but is not for English people. It is very school dinners, and mostly turkey, chicken and plain pasta. Expect to live on salad, and sadly fast food as in fries pizza and bread rolls. Spoke to most English people there all had the same complaint. That saying the fries were nice, a different coating to the UK, so we're good!

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple
  : breakfast very good
  : better wifi

Very Good
Traveller Type: Family with Young Children
  : Food was good. Most of the entertainment was excellent. Beach area really nice. Very comfortable sunbeds
  : Drinks could have been better. Daytime entertainment could be more varied

Wonderful
Traveller Type: Solo Traveler

Very Good
Traveller Type: Family with Young Children
  : The food was generally the same each day but good options and they did have some different themed nights. The friendly and supportive hotel staff were really good - the positive ones were excellent and couldn't do enough for you. A couple were not at the same level. Had to deal with sunbed wars but with the support of the customer manager was able to get suitable beds from those that reserve but don't actually use.
  : Not all facilities listed in the brochure are available. Listed as providing nesquik milk on a night but they had no clue what it is. No ironing facilities in the room - and then if you do want anything ironing you have to pay - bit of a con as who goes on holiday with a suitcase of fully ironed clothes that don't need a quick press. Infinity pool loses the effect when you actually get to the edge but great for photos. Not really a family hotel if you have young children who would be in bed early. A lot of effort goes in to providing late night entertainment, which starts around half 9, is like Ibiza on tour and is very close to the bedrooms. It did vary when the music finished each night, some nights quieter than others. Staff round the pool trying to push their products - spa treatments, photos etc - bit too pushy at times. Language definitely a barrier for a hotel advertised on English sites. Will definitely benefit if you speak/understand the native language, or even German/Russian. Difficult to communicate in English although some were better than others as you'd expect.