Cranwell Court Seaview Apartments

Pleasant
Traveller Type: Traveling as Couple
  : location good ,no breackfast avaiable
  : the amount of stairs to our room ,4 flights to top of house ,and at 77 year od not very helpful

Very Good
Traveller Type: Traveling as Couple
  : Central and clean.

Very Good
Traveller Type: young couple
  : Central and clean.

Very Good
Traveller Type: young couple
  : Location was incredible. Kitchen facilities were great.
  : Slightly confused check-in and check-out. We were getting mixed messages through the app. The TV only had 1 channel, not that this was the priority with the view available.

Very Good
Traveller Type: young couple
  : Location was excellent. We were meant to pick up the keys from a key safe but I never received the text telling me the code for the safe. Luckily the host was in when we arrived so was able to hand the keys over in person.
  : A second comfortable chair in the bay window would have been nice along with a lamp in that area of the room so that it's easy to read a book there when its not bright daylight.

Very Good
Traveller Type: solo traveller
  : Fabulous location on the seafront, high up and overlooking beach and Prom. Great view of the Pier and the castle beyond. The apartment had a well equipped kitchen, a living room and a tv in the bedroom plus a comfortable chair in the window for watching the world go by and the ride rise and fall.
  : Was all fine - an easy one night stay in Aberystwyth

Good
Traveller Type: with friends
  : Was is a lovely location with lovely sea views. Fab to have a kitchen and lounge area instead of just a bedroom.
  : Instructions on where the location where bad. Asked to pick key up from hotel but not clear on where to go after. Turns out its at the top of the hotel where you pick the key up!

Very Poor
Traveller Type: review category business travellers
  : Nothing
  : Booked cramwell court Seaview rooms was goven directions to Helmsman guest house.On arrival at 20.30pm, i followed instructions provided and, on entering the room on the third floor, was shocked what i was greeted with. The room⁸ was not clean, smelt fusty, no bed linen, the room was not what i booked from he picture on booking.com.Had to book further accommodation due to not wanting to stay there and not feeling comfortable due to my own anxiety.Had to escalate to a formal complaint with booking.com to get a resolution of a refund which takes time. The management refused to accept accountability, was defensive, and was unable to come to compromise.

Good
Traveller Type: young couple

Disappointing
Traveller Type: review category business travellers
  : Location was good and it had basic facilities It had a nice sea view at the shared lounge
  : The locks to your own room are dodgy and sometimes they auto lock and sometimes don't - this wasn't mentioned by the host. I went to go get some tea at around 11pm at the shared kitchen but when I went to go back to my room I was locked out. No one was picking up the phone and there was no out of hours number for customers so I had to sleep in the shared lounge and call the hotel in the morning to let me in. I asked the host why she didn't mention the auto locks and she told me the kitchen was like that (which it isn't, you don't get keys to the kitchen) I asked if they had an out of hours number to which she replied that I needed to make sure I kept my keys on me because other guests were checking in that day. I thought it was a bit rude and if something had happened to me they would have been liable considering this is a safety hazard.Misc:The window in the toilet is very dirty with cobwebs and spiders everywhere - it's not cleaned just covered with a mesh curtain.For what you got, it wasn't worth the price.