Family Hotel Gran Ivan

Wonderful
Traveller Type: Solo Traveler
  : The most comfortable mattress out of the 4 hotels Ive stayed (3-5*) on my short tour in Bulgaria. Lots of space. Walk in shower appreciated as I have mobility issues (most accessible room from what I can see).Stocked minibar (pay by item) a nice touch for weary travelers.Location near city bus stops. A shop at the end of the road. I felt safe as a female solo traveler. Although I had the car park outside my window/door I slept well. They also offer travel items at the reception which is appreciated.
  : A car woke me at 4.30 but this is the actions of another guest so external issues I dont complain about. Checking in can take a few minutes to make sure everything is in order but I appreciate thoroughness gives me security. Didnt much care for the reading material so if staying with children please as for this to be removed before your stay.

Very Good
Traveller Type: Solo Traveler

Pleasant
Traveller Type: Solo Traveler
  : The room was clean and in good condition.
  : It seems it is allowed to smoke in some rooms and when you are going to your room and catch this strong smell it is very uncomfortable

Very Good
Traveller Type: Solo Traveler
  : Very helpful staff. 24 hour reception.

Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Solo Traveler
  : Location was perfect for a layover between bus journeys; the hotel is a 5 minute walk from the bus station.Bed was comfortable.Sheets were old but clean.Air-conditioning worked well.Staff were very friendly.
  : The receptionist said I had been upgraded from a budget to a standard room, but it still wasn't anywhere near as nice as the photos of budget rooms, it was extremely basic and shabby..The toilet was leaking so there was a constant puddle of toilet water on the bathroom floor and the bathroom stank of drains and stale water.The bathroom was a wet room (which is fine), but it was very mouldy and needed a really good clean. The toilet was stained and needed bleaching.The bedroom was dusty and needed vacuuming properly.

Very Good
Traveller Type: Solo Traveler

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Handy near the bus station. Small shops very close..
  : Nothing that would affect us.

Good
Traveller Type: Traveling as Couple
  : Location
  : No wifi