Exedra Cappadocia

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Family with Young Children
  : Very friendly staff and nice hotel .
  : The number of staff wasnt enough.

Very Poor
Traveller Type:
  : The only thing I liked about this property is that it looks nice from the outside.
  : I wish I have checked all the reviews (including those outside booking.com) about this place before booking our stay. The hotel staff is extremely rude and unhelpful. They laugh in your face if you try to complain and are extremely unprofessional. For the entire stay we did not receive room service despite flagging this up at the reception. No fresh towels, overflowing bins, no water, no toilet paper. The room was not the one that we booked either. They would try to charge you in euros or pounds that would add an extra 20-30 pounds to the initial price so if you are brave enough to book your stay there, insist paying in liras. The internet is not working in most places and they have massive issues with taking the payment. Overall we spent approx 2h trying to pay using different cards and it was eventually successful on day 3 of our stay. I also had to ring my bank as they insisted my card was blocked that added to my frustration. The location is quite remote with a few overpriced restaurants. You cannot see the balloons from the rooftop either so we had to book a ballon watching tour on the second day of our stay. The hotel does not have a mini bar or 24/7 service as stated on booking.com. The pool is was murky and small and looked unhygienic. They are unable to help with basic requests or enquiries what makes me think how would they react during an emergency or if something serious had happened. Avoid at any costs. Thankfully booking.com was amazing about dealing with problems that I raised and I can now say I learned my lesson and will always do a better research before booking my future hotels.

Wonderful
Traveller Type: Traveling as Couple
  : The bed mattress

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : This had to be the coolest hotel I've ever stayed at! It is huge and there are so many different areas you can go and chill at. The pool is awesome, the gym was great, the breakfast was fantastic.The room was really cool as well, large area and a big bathroom with an enormous tub.The location was good and if you need to go anywhere the staff will help you with a taxi.Would recommend to anyone, would stay again!
  : They did advertise the rooms as having air conditioning, which they did not however they said they were installing it soon. Fortunately, they provided us with an extra floor fan and due to the room being slightly underground, this was enough to keep it cool.

Fair
Traveller Type: Traveling as Couple
  : Well, overall, the hotel was fantastic. Everything was perfect, and we had a great experience during our stay. However, the one major drawback was the night staff; they were just terrible.
  : Well, I have to say that the staff left a lot to be desired. The day staff were great, no complaints there. However, the night staff were simply awful, even reaching the point of being TERRIBLE. We had messaged the hotel in advance, requesting a taxi to pick us up and the possibility of checking in before 12 am since our flight arrived early in the morning, around 4-5 am. They had agreed to this request. However, when we arrived at our destination after a grueling 7-8 hour flight, they didn't arrange the taxi for us and didn't allow us to check in early as promised. This meant that we had to wait outside for another 6-7 hours. What made matters worse was their complete lack of politeness and hospitality. Not only did they fail to offer us a simple coffee or tea during our long wait, but they even drank in front of us, displaying a level of ignorance that was truly disappointing.