Acer Cave Hotel

Fair
Traveller Type: Family with Young Children
  : The place is nice and good proximity to everything.
  : When we arrived, at 6pm, they put us in the wrong room, which was not cleaned. Then they told us our room we reserved had electrical issues. Then they wanted to put us in a lower priced room. Eventually, after asking multiple times, not wanting to go back to the uncleaned lesser priced room, they magically found a better room for us to stay for the night. The next day was a similar story of them putting us in a room. Then us asking if they had a specific one that was pictured on booking, them saying it wasn't available and then eventually it was available. We arranged to have breakfast in our room and it didn't happen. We were also told we could have breakfast on the roof with pillows and that wasn't arranged either. Only a couple staffers speak English. If you're visiting I suggest staying near Urgup.

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type:

Very Poor
Traveller Type: Traveling as Couple
  : Unacceptable. Horrible.We check in. They assign us to a room. We check the room for bed bugs, and we find many signs of them (see pictures for what the bed in the hotel room looked like compared to what Google says bed bugs look like). We were absolutely disgusted. We immediately left the room (it was room 101) and asked for a refund or a different room.The horrible, rude 18 year old ish man at the front desk proceeded to inform us that ( a couple of defects in the mattress doesnt mean that there are bugs )?!?We then demanded to speak to his manager, to which he informed us that despite looking about 18 years old at best, he was in fact the manager ?!He then told us that there were no other rooms available despite us seeing many empty rooms with doors open and few other guests.After around an hour of waiting he finally put us in a different room which was several floors away from the bed bugs. It had a very unclean floor, picking clothes off of the floor they were covered in dust !We could barely sleep being worried about getting bed bugs. They were unkind, hostile and difficult.Not to mention that this hotel is in a horrible neighborhood and you should definitely stay in Greme if at all possible instead.We then asked if they could do our laundry and she said it would be $30. Thirty United States dollars ?!? Unacceptable!

Wonderful
Traveller Type: Family with Young Children
  : Rooms are very clean. Stuff is very helpful. Location is very good and close to many attractions

Wonderful
Traveller Type: Family with Young Children
  : Stuff are very helpful. Rooms are very clean. Location is very nice and close to many attractions

Very Good
Traveller Type:
  : Loved the rooms, very comfortable and well kept. Balconies are a nice feature. The terrace was also very cool, you get to see everything. Breakfast was also good.We had a brilliant host called Akbar who was such a great help. Also the hot air balloons from this property are so cheap, we only paid 89 per person!
  : There is an annoying 9am wake up call for breakfast, which isnt ideal if you had a late night.

Wonderful
Traveller Type: Family with Young Children
  : The property is out of the way of the hustle and bustle, yet at the same time you can easily get a taxi etc to travel to the main attractions (which is what we did). The rooms were stunning, including the terrace. We had a very peaceful stay, which we only had because of the staff and more importantly Akbar. He is an absolute credit to Acer Cave Hotel. Goes above and beyond for customers and ensured we had THE smoothest stay. Cannot rate him and his hospitality enough. Its a lovely, quiet hotel, I literally cannot think of any crazy negatives.
  : The only only small thing is that theres not really many places to eat within walking distance of the hotel, but its still definitely worth the stay and as mentioned above, taxis can be arranged easily.