Pestana Troia Eco-Resort & Residences

Policies

WiFi is available in the hotel rooms and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
No cots are available.
No extra beds are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Please inform Pestana Troia Eco-Resort & Residences in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Grão de Bico Restaurant is closed from Mon 17 Oct 2022 until Thu 27 Oct 2022
Grão de Bico Restaurant is closed from Wed 04 Jan 2023 until Thu 19 Jan 2023
Moana Beach Club is closed from Mon 16 Jan 2023 until Fri 17 Feb 2023
A damage deposit of EUR 400 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that credit cards will be charged by Carvoeiro Golfe, SA.

Please also note that all the residences in the resort have a category A Energy classification.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.

Entrance is allowed and parking is guaranteed for one vehicle per reservation. The others can be parked at the main entrance of the Hotel in the parking lot next to the reception

Please note that reservations are required to use the gym and indoor pool.