Troia Design Hotel

Policies

When booking more than 7 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 13 years old and over stay for € 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please note that guests who do not stay the full length of their reservation after check-in will be charged the total amount of the reservation.

Please note that check-in time for Standard Deluxe Rooms and Superior Deluxe Rooms is from 14:00. During July, August and September, check-in will be done from 15:00.

Please note that the Standard Rooms, Standard Studios and Standard Apartments are located on the lower floors of the hotel. These rooms and apartments do not have a view.

Please note that all guests must present the credit card used to secure the reservation during check-in. Confirmation of ownership will be made upon presentation of an official identification document. If you are not the owner or intend to pay at the hotel with a different credit card from the one used to guarantee the reservation, the hotel will refund any amount already charged on the card used as guarantee. Full payment of the reservation will be made in person using the new credit card provided.