Zorlu Grand Hotel Trabzon

Policies

When booking more than 9 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Free public parking is possible at a location nearby (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 12 years old stay for € 25 per person per night when using an existing bed.
Children from 4 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
People 13 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform Zorlu Grand Hotel Trabzon in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Façuna Restaurant is closed from Wed 15 Jul 2020 until Fri 31 Jul 2020
Please note that the name of the guest needs to correspond with the name on the credit card when booking.

Please note that between May and October, there is live music and tea time between 15:00 - 18:00 on Fridays and Saturdays at the lobby area.

Health club is closed on Mondays due to regular cleaning and maintenance activities.