Hotel Imperial Premium

Very Poor
Traveller Type: Solo Traveler
  : Nothing
  : This hotel is not worth a single penny and taking money from a guest who is accommodated in such a room I was in, it's a pure robbery!I understand that the price was relatively low, so the room doesn't need to be super modern, but it needs to be well maintained.The bathroom was in a terrible technicalcondition: visible damages, lack of showerscreen, rusty, damaged waste bin, leaked ceiling.It was also dirty: mold in the shower, dirty bin filled with some disgusting leftovers from the previous guests, dirty, stained towel.The room was extremely cold so I was freezing during the night. The receptionist upon checkout admitted that they already switched off the heating. Well I understand that a few days before it was warm, but these days the temperature during night drops down to few degrees.The WiFi was so poor, that in the evening I could barely use it, and in the morning was simply not working at all. The receptionist also admitted that guests complained about that.Breakfast was super poor. I was there around 9. The staff was not managing to replenish the buffet on time. So there was no bread, no eggs, only some leftovers, no cups. Nothing.The hotel did not provide any proper service that I paid for. When I made a written complaint, the Hotel Manager replied to me in an arrogant way that according to the hotel regulations I have 30 min after check-in to express my disappointment, after that they do not accept any complaints. To sum it up. It was my worst hotel experience ever.

Good
Traveller Type: Business Traveler
  : The interior garden was nice but it had seen better days, it was rotten away and some of it was closed off.
  : The general theme of it having had better days. There were little details all over, dinged furniture, botchy bathroom repairs, tv not working, a/c not working

Very Good
Traveller Type: Solo Traveler
  : Clean and well locatedStaff friendlyThey make me a sandwich as I left very early in the morning Good value for money
  : Had to wait for the receptionist, phone number left at the reception to call was for the phone which was left in reception. So I had to go wonder and look for the receptionist. Bathroom towels really tiredRoom cleaned but tired

Good
Traveller Type: Business Traveler

Good
Traveller Type: Solo Traveler

Pleasant
Traveller Type: Traveling as Couple
  : It was prepared for as.It was clean
  : It was sunny outside in the garden,and on the tables was with shadows which is perfect for relaxation and meditation.

Very Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Business Traveler
  : Nothing
  : Old furniture, not well equiped bathrooms, no soap, no toilet papers. When asked the stuff to refill they declined mainly saying they dont have access to storage room.Shower- only ceilling opption installed, not allowing to wash. No doors or anyting to the shower cabin.

Very Good
Traveller Type: Solo Traveler

Good
Traveller Type: Traveling as Couple
  : The Hotel is in an okay area, not very close, but not too far either from the city center by taxi or bus; by walking takes around 45 minutes. It has parking in the interior yard, a little tight, but there is parking. The rooms are quite large and the bed is huge. At the ground floor of the hotel, there is a 24/7 grocery store, which is convenient.
  : In the room we've been given, the bathroom needs renovation, the shower had only one fixed position, from above, so you have to be careful not to wet your hair. Also the radiator in the bathroom was rusted. The furniture is nice but has seen better days and should be restored or replaced. Also, on the second day, our room was cleaned, the towels were taken, but we weren't given other towels.