Shilo Inns Suites The Dalles

Disappointing
Traveller Type: review category business travellers
  : The on site restaurant had a good selection of food. The "Breakfast Room" is under construction so only coffee, tea and water were available in the lobby.
  : The air conditioner was so loud (right next to the tv) so you had to turn it off for watching -- and the only fan setting that worked was High. The only "remodeling" in our room was possibly a new floor. There was no towel rack but looked like there used to be one so hanging used towel to dry you had to be creative. The bathroom had a strong musty odor when taking a shower as did the sink (drain problem?) Bring your own toiletries because the wall-mounted shampoo and conditioner dispensers (slot for body wash container was not there) only came out in drops and shampoo didn't lather. The bar soap provided was chalky and seem to disintegrate in use.

Very Good
Traveller Type: family with young children

Good
Traveller Type: young couple
  : The restaurant food and staff were excellent. The hotel rooms were good for price paid on booking.com. We ended up staying an extra night booked through the front desk. This caused us to move rooms at a price that was $40 over the price paid for previous nights. ROOM 121 IS A HORIBLE ROOM NEXT TO HALLWAY ENTRANCE DOOR. THE SLAMMED EVERY TIME SOMEONE CAME IN OR LEFT THE BUILDING. Air conditioner fan did not work correctly. Balcony chairs were missing. Do not stay in this room or price it at $99 not $186. Hotel is under construction so travelers need to know this. The old Shilo Inn

Very Good
Traveller Type: group
  : Renovation almost complete. Nice room. Great location. Friendly staff. Great outdoor pool. Awesome restaurant attached.
  : Breakfast in a bag was OK, but lacking

Wonderful
Traveller Type: family with young children
  : Good location . In the middle of upgrades will be great when done
  : They were upgrading facilities. Mostly done . Will be great when all the way done . We just got there in the process.

Poor
Traveller Type: young couple
  : Not much. Bed was comfortable.
  : Run down property in process of slow remodel. Grounds in bad shape with litter and building materials. AC unit load. TV didn't work properly. A big mess.

Disappointing
Traveller Type: family with young children
  : The pool
  : Need umbrellas that aren’t broken.