Imperial and Crown Fort Noks Grand Resort

Poor
Traveller Type: Traveling as Couple
  : The pools were ok and distance to the beach
  : The room we were given had not been properly cleaned: it smelled like rotten food, because there were old potatoes left in the freezer. The cleaning ladies had not checked the freezer and no one cared about the smell, and when checking the oven, there was an old baking sheet left by old guests, so it was clear that very little attention was paid to cleanliness.After checking in, we called the property and were asked to wait for a call back from the reception. No one called for more than half an hour so we went back to the reception to signal the issue. When asking for a different room, they found one, we went to it and it was a single instead of the double we had paid for. Then they said they can't give us any other room. While the receptionist was trying to find a solution (after already wasting 1.5 hours of our time) a different girl told us that the original room had been cleaned and rudely asked us to follow her and see. So we went a third time to check in and found the original room with a smell of perfume and the freezer cleaned.Hungry and tired, we accepted the original room. But a few hours after, when coming back ro the room, the perfume smell had gone and the original rotten food smell came back. We discussed with a different person from the reception and finally found a clean room.Other issues: broken bathroom set, not enough toiletries for two people, broken mosquito net in both rooms - which was signaled to the receptionists and they didn't care at all.It has the vibe of a 1 star hotel with the rudest staff possible.

Good
Traveller Type:
  : The location
  : The two beds were screwed to each other because one of the beds was broken. It took some effort to take them apart. The room was advertised as having two separate beds. The beds are a bit narrow. But I was able to sleep.

Fair
Traveller Type: Traveling as Couple
  : The sea is nice. Close to the beach
  : Parties right outside of the window till 3 am. Staff doesnt try to solve occurring problems.

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : Great location!
  : Nets against mosquitoes!