Mena Palace Hotel - All Inclusive

Very Good
Traveller Type: Family with Young Children
  : The size of the apartment room. The fast response to get us things for the baby.My 4 years old daughter loved the kids disco at 8pm.
  : The kids club is not properly taken care, which is a pity. It was dirty and some toys were broken.There are signs not to put towels on swimming pool chairs, nor take food to the room, people do not respect it and there is no action from the employees.

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Although we were not in the main building, room was super clean with comfy beds. Pool in the yard is a great backup plan in case you cannot swim in the sea but area can become overcrowded when hotel is fully booked. Hotel animation and live music were provided each day. Other benefits of all-inclusive were cocktails, donuts, hot-dogs and ice-cream. Beach is 10-min-walk from the hotel. There are shops and bars in the immediate vicinity.
  : Wifi signal was very weak, almost non-existent. Eating was a real challenge every time: fight for your food. If you arrived late, you could miss desserts. It's all you can eat: people packed the plates and even their bags. Hotel has a private parking which can be entered from the other street, you get directions from hotel staff upon check-in. If you are lucky, you will get a spot, but it cannot be booked in advance and you have to pay 15BGN per day. They tend to over-allocate these spots, so if you have a larger car, it will be hard to fit in. Cars not registered with the room, no stickers on them: so you may be unlucky to leave the parking if your way is blocked. No designated area for smokers outside, so you will be a passive smoker. Single-use plastic cups are used at soft-drink station.

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : Clean rooms
  : Bad staff, hotel manager and restaurant manager, Same food everyday of the baddest quality, the chicken was Even expired and smelling very bad