Hotel Laguna Park & Aqua Club - All Inclusive

Wonderful
Traveller Type: Family with Young Children
  : Nice hotel to stay with a kids
  : Too busy at restaurant, no tabes for everyone.

Pleasant
Traveller Type:
  : Kids activities
  : Restaurant over crowded, near a pub very noisy every night singing until 4.00 am,. Our first we stayed in a room was smelling of swag, my self and partner picked up chest infection, we asked change the room and hotel did

Very Good
Traveller Type: Family with Young Children
  : Multiple pools, water slides, good food
  : Crowd, too cold water in kids pools

Very Good
Traveller Type: Family with Young Children
  : The room was very clean and exceeded our expectations. The water slides were awesome, our small kids really enjoyed both the pirate-ship slides and those bigger slides which you can do in tandem in those inflatable double-ring . Excellent location close to the beach and the promenade. You cab exchange money inside the hotel - very comfortable. Nice option of late checkout until 18:00 or 00:00 (extra payment)
  : Food was of poor quality. There was a large variety but quality was like in fast food restaurant. If you dont eat pork, the options are pretty limited. The special Italian sea food was not tasty at all. Even the soft drinks like cola and sprite tasted weird and extremely sweet. We read several reviews regarding the issue with the food but eventually chose Laguna Park because of the water park slides which the kids enjoyed very much. But the food is important part of the vacation especially if youre going for the al inclusive option eventually the 2 times we enjoyed the food was when we went out for lunch in a restaurant and another when visiting friends adjacent Melia hotel. Melia it seems doesnt have same water slides variety, for example Laguna Park has the pirate ship with many slides for small kids, Melia doesn't have something similar. But Melias food quality is much better than Lagunas My wife was eating the bare minimum and most of the time was hungry, which left a bad taste to otherwise a really pleasant vacation. >>> If someone from Laguna Park's stuff reading these reviews - please try to improve the food quality - as you really got potential. ----------------------- small stuff : - water in the pools were pretty cold, while the sea water temperature was perfect. - any special stuff cost extra (arcades for kids for example) - bad WiFi reception in the room - we asked for late checkout option (until 18:00) for extra pay, the girl in the reception said they could only notify us if it's possible on the morning of the checkout day - meaning only at 10:00am they can tell us if we can stay till 18:00 or must vacate the room within the hour at 11:00. Eventually it worked out fine, but really nice to have more time in advance to plan ahead not 1xhour notice.

Wonderful
Traveller Type: Family with Young Children
  : There was a really really bad smell in the bathroom

Very Good
Traveller Type: Family with Young Children
  : Kids slides, amazing buffet, location.
  : Staff attitude, cleaners entering the room without knocking, non-existing A/C (there is a central A/C rather than separate for each room, which for the hotel this size its simply not efficient). Communication problem as staff with poor English working at the reception. Guy who helped us with two small backpacks guiding to the room stood there expecting a tip and when not provided his demeanour changed and made us uncomfortable. I would usually tip but his behaviour was infuriating.

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : nice water slides, renovated rooms and great location in the city nearby the beach.
  : water in swiming pools quite cold and the food is very similar every day despite the amount of choices, so at the end of your stay you struggle to choose.

Wonderful
Traveller Type: Family with Young Children
  : perfect meals (the best all inclusive we've ever experienced), nice staff, perfect animation team and wonderful pools
  : air condition smells by cigarettes

Wonderful
Traveller Type: Family with Young Children