Ramada by Wyndham Southfield

Wonderful
Traveller Type: Family with Young Children
  : Heat didnt work

Pleasant
Traveller Type:
  : Food service was very poor Lobby area was very cold with a very bad odor, facility was difficult to find bec
  : The lobby area was very cold and had a horrendous odor, the outdoor sign wasn't lit up which made the hotel difficult to find at night and the restaurant was not prepared at all

Wonderful
Traveller Type: Family with Young Children
  : The pool
  : They didnt offer us complimentary breakfast

Very Poor
Traveller Type: Family with Young Children
  : Big room
  : Dirty rooms, no staffs, smoke in hallways and into our rooms from others guest that smoked in hotel Pubic hair in towels , dirty sheets . Horrible breakfast pool not working

Wonderful
Traveller Type: Traveling as Couple
  : The room is spacious, little fridge and bar sink. Nice seating area. The staff was courteous and nice. But the morning front desk person that was training new staff was beyond great.
  : No wash clothes/hand towels. Didn't realize until i was going to shower. They were being washed that morning. SMH. The bathroom flooded with dingy smelly water from the ceiling. We were told at check out that the room was down for maintenance.

Poor
Traveller Type:
  : Very spacious rooms with living room area.
  : Worst hotel experience EVER! check in took 3 hours for me to get a room. Front desk staff is unprofessional and incompetent. only had 1 housekeeper working. no washcloths and towels, no hot water, pool closed, 1 working elevators

Very Poor
Traveller Type: Family with Young Children
  : Nothing sad needs to be closed down
  : Everything horrible sad place rude staff just terrible

Very Poor
Traveller Type: Solo Traveler
  : The hotel was vacant when I arrived.

Poor
Traveller Type: Business Traveler
  : The only positive thing about this hotel is the manager that handled my complaints upon checkout was professional and empathetic. I believe he will attempt to address the concerns. He listened intently and wrote down our concerns.
  : Highly disappointed. I stayed there before it was bought by Wyndham & had no problems. Rooms were not clean, sheets & couch were stained. Phone didn't work. Outlets were sketchy. Lobby was freezing. Floors unvacuumed. No breakfast bar as advertised. More.