Southend On Sea Apartments

Very Poor
Traveller Type: Family with Young Children
  : Dirty old stained carpet tv no Chanels far from the beach down dark dodgy alley entrance. When you book non refundable they demand photo IDs for all guests and inform you cctv is outside to show who enters property if anyone enters not on IDs show they will call and demand person is to leave property immediately no hand liquids no bar of soap at least nothing left just one toilet role sheets and blankets stung with stains on them clearly not washed between rentals also because its non refundable when you book they demand 150 deposit transferred to them before they will continue with booking we explained was spear of moment booking if we pay this deposit told will be paid with 7 days after you leave. We wouldnt have much money left to spend day with. Told him we will call booking.com as been customers for over 10 years never once been asked for deposit and to be truthful only valuable thing in place was 12 inch tv anyway called booking.com explained situation was told he will contact them and ask to cancel booking and refund and told if he refuses nothing can do we lose booking money surprise they rejected and said no so last thing we got them down to 100 deposit. Which only good thing I will say is after we left the next day we contacted them again explaining we need the deposit back immediately because low on funds and dont get back for two weeks from work and they refunded that same day so only that good point on host. Apart from that take my advice worst apartment Ive rented in all the ten years plus Ive been on booking.com never have left bad reviews on any of them but this place is first and hopefully last

Poor
Traveller Type: Traveling as Couple
  : Nothing
  : Fridge smelt rotten. No teas or coffees laid. Place was just a shell and clearly an air b&b. Not what we were expecting at all

Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Solo Traveler

Pleasant
Traveller Type: Business Traveler
  : It got everything needed, include the kitchen, and mostly simple and neat.
  : Wifi is horrible, and way too weak, sometimes will break down, and also cellular signal is too weak too, you cant even get 2 out of 4 signal on 4G or 5G, no matter which carrier you with. And also, no heating!

Very Good
Traveller Type: Solo Traveler

Poor
Traveller Type: Family with Young Children
  : Very little!
  : It was uncomfortable, dropping to bits. Free parking, if you were lucky, down what can only be described as a dirt road. It looked like someone had been digging to find a way out of there, I nearly slept in one of the craters. It looked comfier than the miss matched bed. Double bed impossible to sleep on. 2 pieces to the divan bed where different sizes. I complained that this was not what I had signed up for. They sent me photos of the same apartment that must have been taken 10 years ago! Then they just ignored me! The cooker was a health hazard. The numbers for each ring were actually written on the front, and it looked older than me, and im old. WiFi was non existent, I mean, they had WiFi, but I couldn't get a signal with it. The shower was warm just about long enough to lather your hair, then it was like someone turned the cold water off, and I was scolded. Just to be frozen the next minute. The shower curtain had ready-made peep holes just in case. I mean you can get a shower curtain for a couple quid, I nearly bought one for them, but thought I had wasted enough money on the rent already, they weren't getting a penny more out of me. Kitchen cupboards weren't fixed to the wall. Couldn't even close blinds because they were broken. The outside area was just terrible. Even the spiders had abandoned the millions of webs that had been woven around the place. You had a cheek to charge a deposit, which I didn't know about until after booking. And threatened me with eviction if I took anyone else there. Advert on booking.com said check out was 11am, they sent a message saying 10am checkout. I could go on and on. And normally, I wouldn't slate a place, but the fact they ignored my issue and didn't even try and rectify just made me sure to warn others.

Pleasant
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Traveling as Couple
  : Nothing. The property was nothing like the photos shown online.
  : The property was nothing like the photos shown. The property managers asked for a 150 security deposit on top of the 180 I had already paid to stay the night. I reluctantly transferred this over due to having no other options for accommodation for the night under the pretence that the 150 would be sent back to me as long as nothing was damaged. I have not received the 150 back, despite leaving the property exactly how I found it.