Holiday Inn Express & Suites - South Bend - Notre Dame Univ.

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: review category business travellers
  : Excellent breakfast
  : Shower head needs replacing

Fair
Traveller Type: family with young children
  : Good breakfast and friendly staff
  : The executive suite was very odd in how it was played out. The room had a very strong odor that was attempted to be masked by lysol maybe? The end table was broken and leaning. The ac unit cover fell off the in the middle of night waking everyone up. The hotel is old and poorly updated. The room had mold around the ac unit and windows. The location is not good its sitting literally right next to the road so you hear cars flying by all night. The parking was not plowed.

Very Good
Traveller Type: Group Traveler

Very Good
Traveller Type: family with young children

Fair
Traveller Type: young couple

Very Good
Traveller Type: young couple

Good
Traveller Type: Family with Teens
  : Great location and price, staff was nice
  : The heater/AC was run down and made strange noises, but it worked fine. They were having a party on the 1st floor which was extremely loud until 10pm and we were on the 2nd floor. We had been up since 3am travelling and planned for an early night.

Fair
Traveller Type: solo traveller

Disappointing
Traveller Type: family with young children
  : Good location , hotel offered later check out times than others in the area, offer hot items for free breakfast
  : I was surprised that the facility and rooms themselves weren’t cleaner . The chain has a reputation for being clean. Our pull out bed did not have any linen or blankets for it (normally their in the closet) which was a quick fix by going down stairs to get some but their wasn’t a cover on the mattress protecting it against bugs etch.. the cushions were stained and smelled awful. The bathroom had hair in the shower and on the floor. We went to the pool twice and both times their were not any clean towels . We asked the front desk and waited but they never brought any . The bathrooms outside the pool were disgusting and their was not any Toilet paper in them from the time we got there till we left the next morning. Our youngest is potty training and has to use the bathroom frequently is the only reason why we attempted to use them in the morning while waiting to check out. The staff wasn’t friendly at all .