The Beach Matucana Apartment by Hello Apartments Sitges

Poor
Traveller Type:
  : Location is great. Its newer and modern.
  : I stayed here last year and enjoyed my stay. This year not as much. A few issues during my 10 nights and when you pay 2200 Euro you expect a great experience. They owner did not want to address any issues or offer any compensation for my negative experiences. 1. Toilet paper roll holder was off on the floor and I told them about it and they didnt fix it. I ended up getting it fixed myself by the end of my stay. 2. I tripped in the hallway in front of the unit and got my shot caught on a metal edge that was sticking out. It could have hurt me and it ripped my shoe open. 3. The metal blinds in the small room were broken and wouldnt fully close so sun was coming in the morning. 4. A huge cockroach was found in the small room. Crawling on my friend on the bed as he slept. It was almost 3 inches big and caused a bad nights sleep. They property manager said they would let the owner know. Thanks!