VAYA St Zeno Serfaus fine living resort

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : really pretty rooms, great location

Very Good
Traveller Type: Family with Young Children
  : Staff was really kind, parking lot also good. View was beautiful.
  : Very nice apartment, however you the kitchen equipment etcetera is very basic. Also the bathrooms were relatively small compared to the size of the bedrooms and living room. Balcony was way too big, therefor not cosy.

Wonderful
Traveller Type:
  : The complete house was good ...
  : Breakfast is not good

Very Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : really spacious, very clean, gigantic balcony, excellent views and location.

Wonderful
Traveller Type: Family with Young Children
  : Great facilities
  : Extra payment for swimming robe

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : Benjamin Rimmi, the Manager, deserves special mention for all his help, efficiency, friendliness and professionalism. Nothing was too much of a problem and he contributed positively to our stay. Thank you Benjamin. The position of the hotel overlooking the village of Serfaus is excellent. Our room was exceptional and had the most amazing view. The spa facilities would have been fantastic, if they had been open and the pool not swamped with screaming children. The restaurant is fine for one evening meal. Otherwise, the menu choice seemed quite limited and the service left something to be desired.
  : Not all of the staff were helpful. Curious attitude of the waitress in the restaurant to not wishing to clear our plates at the end of the meal. A "Computer says 'no'" attitude prevailed: eg. when enquiring as to whether there were rooms available at other times, it was a blank "no, there are no rooms we can offer you" rather than you may be able to find rooms available on the property management's travel agent website @ sunweb.com. It took Benjamin, the manager, 5 seconds to point that out despite several minutes of my enquiring of the receptionist in disbelief that the hotel was fully booked at all other times. Hotel spa area was not fully open and no spa treatments available, presumably because it was the summer. The hotel pool is very small and became full quite quickly with screaming, excited children. Perhaps not a great place to go as an adult couple during school summer holidays. I'd imagine Xmas and half-term skiing would not be great either unless you like the "kinderhotel" ambience (ie. the near constant sound of crying babies and toddler tantrums).

Wonderful
Traveller Type: Family with Young Children
  : Beds are the best, the garage is so organized, it has a beautiful view from front balconies, they provide summer cards. Furniture and appliances are modern which make apartments so comfortable. Bathrooms are nice and big.has a lift.certainly I would come again.
  : reltively far from town center and metro stations, the breakfast are good but does nt have alot of variety, not very suitable for old people who can not easliy walk.