VONRESORT Elite & Aqua - Ultra All Inclusive & Kids Concept

Policies

WiFi is available in public areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please inform VONRESORT Elite & Aqua - Ultra All Inclusive & Kids Concept in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Deep Blue is closed from Sat 03 Apr 2021 until Thu 15 Apr 2021
Bar is closed from Sat 03 Apr 2021 until Thu 15 Apr 2021
Sauna is closed from Sat 03 Apr 2021 until Thu 15 Apr 2021
Fitness centre is closed from Sat 03 Apr 2021 until Thu 15 Apr 2021
Spa/wellness centre is closed from Sat 03 Apr 2021 until Thu 15 Apr 2021
Hot tub/jacuzzi is closed from Sat 03 Apr 2021 until Thu 15 Apr 2021
Yüzme havuzu #1 is closed from Sat 03 Apr 2021 until Thu 15 Apr 2021
For cash payments, the property accepts Euros, Dollars, UK Sterling, Swedish Krona, Norwegian Krone, Danish Krone and Swiss Franks.

For stays between 01-20 November 2022, A La Carte Restaurant is free for 1 time for every reservation made for 5 nights or more (except Longhorn Steak House).

Please kindly be informed that children facilities are available between the dates of 1 May and 15 October. Outdoor facilities may not be available or activities can be postponed due to weather conditions.

Please note that aqua park will be open from 20 April until 31 October (changes may occur due to the weather conditions).

Please note that beach pavilion is available at a surcharge at Iskele Bar. Guests can benefit from sun-lounger free of charge.

Please note that the indoor pool will be closed in the summer season as outdoor swimming pools will be actively used.

Please note that guests are required to pay by 3D secure system in order to guarantee the booking. Property will get in touch with the guests for more details

Ultra All Inclusive concept provides breakfast, lunch, dinner and open buffet night with beverages including alcohol.