Diamant Suites Brussels EU

Very Good
Traveller Type: Family with Young Children
  : The hotel itself is very clean and comfortable, and the staff were helpful and professional. I had booked a suite with 3 beds, which turned out not to exist. I was given one room with one double bed, so the helpful gentleman on duty moved a folding bed into the room for the first night. Staff were able to replace the double bed with twin beds for the rest of our stay. The bathroom was spacious and shower very good. Garden-side room on 6th floor was quiet.
  : Unfortunately the "suite with separate bedroom and living room" advertised on Booking.com which I booked and paid for, does not exist. Upon arrival I was informed by Reception that the property offers studio rooms only. I have registered a complaint about false advertising with Booking.com and I suggest that both the hotel and Booking.com coordinate to ensure the apartment/room descriptions are corrected, to avoid disappointing future clients.

Very Good
Traveller Type: Business Traveler
  : Clean. Spacious. Well connected. Ideal for me because it was relatively close to the meeting place
  : If you are interested in the centre it is a bit cut off

Wonderful
Traveller Type: Traveling as Couple
  : Well located, and easily accessible to public transport very roomy and view to back garden was splendid.
  : Please provide bed linens after 3 days for whose are staying for a week or more.

Good
Traveller Type: Traveling as Couple
  : Size of the room and a good bus connection
  : Street noise

Very Good
Traveller Type: Traveling as Couple
  : Hotel Brussels provided a straightforward and comfortable stay. The rooms were clean, and the breakfast buffet offered a satisfying variety. My girldfriend especially loved the tiny nutella glasses. .) The view overlooking the street added to the urban vibe. The availability of a garage for parking was very convenient. Hotel is located walking distance from the centre and there's a subway station close by if you get tired on the way back. Overall, it was a good value for the price paid.
  : There was, what looked to be, a small apartment kitchen but if was locked behind roll up shutter. We would appreciate it if we could heat up some instant food from the supermarket, especially when we stayed during holidays and there were no restaurants open.

Disappointing
Traveller Type: Solo Traveler
  : Reception was working at specific hours and when closed the entire space in the entrance was unlit and almost dark and clients had to enter the building by using their room code. Lighting in the main access corridor on the 6th floor (where I stayed) was going off and I found myself several times at pitch black (possibly because the motion sensors which turned on the lighting were malfunctioning). Payed 15 for a breakfast that had basically only scrumbled eggs and sausages.

Very Good
Traveller Type: Traveling as Couple
  : I liked the design and it was very clean. The location is a bit far from touristic attractions, but the public transport connection was good.
  : The pillows were very high and uncomfortable. They did not change the tea/coffee cups the next day. They didnt bring water or coffee/tea again except the day that we moved in.

Fair
Traveller Type: Business Traveler

Wonderful
Traveller Type: Business Traveler
  : Generally good service - good communication, easy check-in, spatious rooms and relatively quiet.
  : I would recommend to check coffee maker - people use instant coffee (not suitable for this type of machine, though) and so it needs to be cleaned ;) Maybe consider to provide rooms with a kettle instead.