Mucobega Hotel

Very Poor
Traveller Type: Traveling as Couple
  : Clean, beautiful view
  : The place is beautiful, clean and comfortable but that was by far the worst experience i've ever had in a hotel.Even though the restaurant was accepting payments, they didn't accept cards (despite what was advertised when we booked in) and made us go back to town to withdraw money (and use an abusive exchange rate when converting the euro)We arrived about half hour after check in times and our room was not ready yet.We were informed AFTER our check in that there would be an event that evening and, for that reason, restaurant would not be available for lunch and dinner that day.Please note that to go anywhere to eat by foot it would take at least 20min (in really dodgy road that alsos passes by a cemetery).Later that afternoon when we were sitting in the sun loungers trying to enjoy the sunset, we were requested to move due to the wedding preparations.Also due to the event we had nowhere to park and had to leave our car on the road.But that was only the beginning :/It was simply IMPOSSIBLE to sleep because the party was hosted right under the rooms.Tried to message the hotel on booking.com and their answer was "we told you there would be an event. Hope you understand there's a happy couple here"When we finally found some employee (because the so called "24/7 reception" never had anyone) to ask to lower the music down he told us to hold on and that "should be over by 2 am".I only had a proper answer when reached the amazing customer service of Booking.com. Around 1am they moved the party to the bar (even though it was still loud and impossible to sleep until 3am).Next day the manager talked to us to "apologise" blaming his employees for all the issues and telling sad stories about his life (as if that would justify the horrible management].At least the 1st day of our stay was refunded (which was fair given that we not only could not enjoy the facilities or have any rest that day).

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Beach rocky but with sand, very nice at night with lights everywhere and nice music. There is a pool available with clean water. Breakfast very nice for the money excellent. Room very clean with new equipment. Stuff young people super friendly, best regards to Kleavin (the reception guy).
  : The prices were up then last year (2022), but it`s OK.

Good
Traveller Type:
  : The cleaning was perfect, the staff is nice
  : The view from the hotel is a cemetery The supervisors are always with an attitude They change prices from a day to another or they just make the own price

Very Good
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Traveling as Couple
  : Location
  : They charged me extra 30 euros for a service which was not worth and they never mentioned the price in advance.Very unpleasant an not professional.

Very Good
Traveller Type: Traveling as Couple
  : The entire staff was very friendly. Breakfast was really good. The beach is small but very clean.
  : There was too many kids on the beach. In order to relax and not hear them scream all the time we took the sunbeds in the last row. The bathroom smelled horrible during our entire stay. I think the smell was coming from the drain. The toilet on the beach was very dirty.

Good
Traveller Type: Traveling as Couple
  : Hotel was supposed to charge credit card before the stay, but instead of that we had to pay in cash in the hotel. Stuff at the reception said they dont accept cards despite logos of main leading credit cards companies and banks at the reception. The room we got smelt like a smoke, we got promptly another room so no issue. The beach was great, breakfasts fine. You need a car to reach the hotel so be prepared. Im overall it was good, only downside is the card payment otherwise it was good value of money.
  : As above

Very Good
Traveller Type:
  : Room
  : Price of the food and the side view cemetery

Very Good
Traveller Type: Family with Young Children
  : The location of the hotel was excellent with its own little private beach and great sunset views. The hotel staff was very helpful and attentive. It was a little far from the center of the city, but the peace and quite made up for it. Since we had our own rental car, it was easy to go to the city center. Since we went in late May, the water was still cold, we did not swim in the sea. Yet, it was perfect to relax on the lounge chairs of the beach, sipping on wine and hot chocolate while watching the sunset.