Channel View Hotel

Disappointing
Traveller Type: Business Traveler
  : The room was OK.
  : There was no breakfast, or bar open in the evening.

Fair
Traveller Type: young couple
  : No bar and no food. Rooms were freezing

Very Poor
Traveller Type: young couple
  : Clean linen helpful receptionist.
  : On arrival hotel had no lighting on and felt very cold. Had to go and look for receptionist who appeared to be the only member of staff in the building. We were advised no breakfast would be available and given a key and directed to our room which was upstairs. No heating looked very uninviting. View from window was of smashed windows in adjoining building. Finally moved to another room which was at least warmer. Then told payment for the room hadnt gone through so repaid. Found proof original payment had gone through but receptionist didn’t know how to do refund and was told we would have to wait until the owner came in to do it. After chasing It was eventually refunded several days later.

Disappointing
Traveller Type: review category business travellers
  : The room was OK.
  : There was no breakfast, or bar open in the evening.

Very Poor
Traveller Type: Business Traveler
  : Book on line , got to the hotel to fine it locked up with no way of admission, phone the contact number and basically was told they had cancelled the booking and was rude and unhelpful Very disappointing
  : Service

Fair
Traveller Type: young couple

Fair
Traveller Type: group

Very Poor
Traveller Type: group
  : We did not like anything at all. When we arrived the people started speaking in their own language in front of us. Their English understanding is not good and we found it difficult to communicate. We went to the booked room and the whole hotel smells terrible. As a person who suffers from hay fever i could not even stay there . Had to quickly book another hotel as we all could not stand the smell and how the place is. I would say cheaper things are indeed expensive. I can never recommend anyone to book there. The people do not know how to welcome guests, i have never seen such. Their level of professionalism is ZERO. I can go on and on and i can even write a book about that hotel. It spoiled our holiday mood really. The only thing that is there is free parking. It looks like a 17th century hotel not modern .
  : We did not like anything at all. When we arrived the people started speaking in their own language in front of us. Their English understanding is not good and we found it difficult to communicate. We went to the booked room and the whole hotel smells terrible. As a person who suffers from hay fever i could not even stay there . Had to quickly book another hotel as we all could not stand the smell and how the place is. I would say cheaper things are indeed expensive. I can never recommend anyone to book there. The people do not know how to welcome guests, i have never seen such. Their level of professionalism is ZERO. I can go on and on and i can even write a book about that hotel. It spoiled our holiday mood really. The only thing that is there is free parking. It looks like a 17th century hotel not modern

Disappointing
Traveller Type: young couple
  : No breakfast.Hotel public area was cold and damp. Room was cold as radiator was cold. Did warm after about 2hrs.

Very Poor
Traveller Type: review category business travellers
  : Book on line , got to the hotel to fine it locked up with no way of admission, phone the contact number and basically was told they had cancelled the booking and was rude and unhelpful Very disappointing
  : Service