Arena SPA Hotel

Pleasant
Traveller Type: with friends
  : It is close to the football stadium
  : There was no food other than chicken

Fair
Traveller Type: solo traveller
  : I am a triathlete, so the location was fantastic for me to run in 3 parks. Cycling is great too. and the hotel gives access to a 20m swimming pool. the hotel has AC which was helpful in abnormal heat of 36 degrees. and they have great black outs so possible to fall asleep in the middle of the day during the White Nights. that was good. the young man working the night shift was most pleasant person in the hotel. thank you.
  : The staff wasn't welcome or were they any help. not knowledgeable if their own facilities and not happy to welcome a guest.the room looked shabby. one could see when there was a leak. I recommend you take your toiletries with you. you won't be able to use theirs. poor.sound insolation is very poor so it gets noisy with the cleaning staff doing their chores... they don't top up bottle of water on the next day and don't even try to make up the bed. it felt more like a school summer camp with the staff being in control of everything but not really doing hospitality. Finally they called me 2 mins before check out time when I was packing last moment things, just to make sure I am moving out. That's not a very nice last impression.

Very Good
Traveller Type: with friends

Very Good
Traveller Type: solo traveller

Very Good
Traveller Type: solo traveller

Good
Traveller Type: review category business travellers
  : Friendly staff
  : No kettle in the room

Good
Traveller Type: solo traveller
  : The hotel looks new, clean, the rooms are spacious. It has very warm rooms. Additional bonus: you get the key to the Sibur Arena and can walk into it. If you come for any of the events that take place in it or in the stadium nearby this is the place to be. I have read a lot about the racers in front of the windows on the parking lot, but my windows were facing the parking directly and I was on the ground floor - nevertheless, I have not heard them.
  : There is not much infrastructure around. The closest place to eat is a kitchenette in the Sibur arena itself, but it serves very basic and rather uninteresting food. Everything else is closer to the tube - which is a good 20 minute walk. No grocery stores whatsover anywhere close. There seemed to be no hair dryer in the room. The staff is very different: on my second day the ladies on the reception desk were super helpful and simply amazing - they even suggested I could overstay in my room for free (I declined, but it was really nice of them and I just wish they were working on my first day there), but on the day of my arrival the other lady behaved like I was the only source of her irritation and evidentally wanted me out of her sight - she did help me with everything, but it all could have been done nicer.

Pleasant
Traveller Type: young couple
  : Wi-Fi was good Big free parking
  : Swimming pool open only between 9 and 12 o’clock and it’s forbidden to visit it without a cap. Nosy streetracers every night are annoying. Why is hotel do nothing with it ? Loud music and drift. Breakfast was poor but standard.

Good
Traveller Type: review category business travellers

Wonderful
Traveller Type: young couple
  : location (if you need to be close to gazprom arena, this is literally 1 minute walk from it, very comfortable bed, pleasant staff and swimming pool with 2 saunas free of charge between 8-11 in morning
  : as mentioned before - drift nights by local idiots in front of hotel on huge parking space (despite this is not the fault of the hotel it's bug disadvantage and owner should push local authorities (if doesn't belong to government(in that case no hope)) if don't want constantly lose customer in beside very nice hotel