The Westin Sacramento

Fair
Traveller Type: family with young children
  : The room was spacious and comfortable.
  : I had upgraded to a room with a balcony on the River. When I stepped out on the balcony my view of the river was blocked with a partition that was placed there for construction. The balcony was right over a restaurant where I could hear the patrons talking and clinging and clanging of dishes and utensils. I didn’t like that there was no on-site store to get water or snacks. We had to drive to the store in order to get things which was really inconvenient given that we had to use valet parking which was very pricey and had to wait 20 minutes for our truck to arrive.

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: Traveling as Couple
  : The suite was beautiful and comfortable.The design, including the jacuzzi, crafted beautifully.
  : The front desk staff was rude by almost making me give my credit card as a hold plus charge me $200.00 deposit that I didn't know I would get back 5-7 business days. Once he found out that I had fully paid for the room and consistently showed email recipes, I was able to have access. I don't want this to feel like a racist thing, but I felt that because we were young black couples, I witnessed the difference from the treatment with a nice white couple before us. The suite also didn't come with free breakfast like most hotels with lowered standards would have, and the check-in is 4 pm, yet the dinner closes at 9 pm. I feel the check-in is just too late. McDonald's was ordered because it was the only place available.

Very Poor
Traveller Type: solo traveller
  : River view and sunsets, great.
  : You welcome pets , thank you! However, there were very limited pet friendly areas.

Very Good
Traveller Type: solo traveller

Fair
Traveller Type: young couple
  : The suite was beautiful and comfortable.The design, including the jacuzzi, crafted beautifully.
  : The front desk staff was rude by almost making me give my credit card as a hold plus charge me $200.00 deposit that I didn't know I would get back 5-7 business days. Once he found out that I had fully paid for the room and consistently showed email recipes, I was able to have access. I don't want this to feel like a racist thing, but I felt that because we were young black couples, I witnessed the difference from the treatment with a nice white couple before us. The suite also didn't come with free breakfast like most hotels with lowered standards would have, and the check-in is 4 pm, yet the dinner closes at 9 pm. I feel the check-in is just too late. McDonald's was ordered because it was the only place available.

Wonderful
Traveller Type: young couple
  : Nice location, very clean and comfortable.
  : Expensive parking.

Good
Traveller Type: young couple
  : The conditioner make loudly noise when it’s working, shouldn’t happen in this Hotel,

Wonderful
Traveller Type: young couple
  : I have stayed at this hotel multiple times now, alway easy to check in, valet parking is a plus and the location is perfect near the freeway.

Pleasant
Traveller Type: Family with Young Children
  : Hot tub and pool
  : The $45 parking fee. The $200 hold on my credit card that was not immediately refunded on check out as promised.