Hill Rise

Wonderful
Traveller Type:
  : super location in the centre of Richmond. we used the apartment as a base for a weekend to watch rugby at twickenham.
  : the entrance hall way needs some work

Disappointing
Traveller Type: Family with Young Children
  : excellent location. nicely appointed.
  : the flat is very small, especially the bathroom.

Poor
Traveller Type: Family with Young Children
  : the property is very well located, its a nice flat
  : dirty at arrival, the entrance too, extremely dirty actually

Wonderful
Traveller Type: Family with Young Children
  : Super cute apartment with little river views. We loved Richmond and everything it had to offer. Nice and quite but close to the city. The washer dryer was an extra bonus. Super useful.
  : They keys were a bit sticky but that was no big issue

Very Good
Traveller Type: Family with Young Children
  : Well appointed, decorated and clean property. Great location, convenient to public transport and the Richmond area Good kitchen facilities, looks like a recent renovation.
  : Second bedroom a little small for two adults, access to one side of the bed only

Poor
Traveller Type: Family with Young Children
  : Position is great
  : Absolutely dirty. The alleyway at ground floor and stair in common with other apartments is really disgusting to pass through. A ver bad smell of dirty and the moquette that probably does not get clean from 10 years or more. The apartment in the picture looks nice, and it may be, but the bedrooms are small, and the bathroom rater is smaller. You don't even the space to stand on almost. The main problem was that it was full of dust everywhere. Cleaning is just done superficial. Below the mattress, I found a lot of dirty and even an oreo package that seems to have been there for a long time and mattresses were full of spots and really bad for sleeping, especially one of them. Under the kitchen, we should find, as instructed, cleaning equipment, but they were so dirty that using them, you may dirt instead of clean. Communication with the hos, a property management was poor and not immediate. We decided to clean up the apartment by ourselves and buy new cleaning stuff. Only the day after they reply at my messages sent just an hour after self check in, proposing to semd again housekeeping service. We refuse due we already did by our self. We asked to check out a night before with a refund, but there was no response about it.

Good
Traveller Type:
  : The flat itself was nice once you were inside but could have Di e with some fine tuning to be a finest retreat.
  : The entrance and hallway was dirty and shabby. On arrival I started to wonder what I had actually booked as the hallway and stairs were dirty and smelly. The flat was also not entirely clean and I would have been to a higher standard for the price we paid for 2 nights.