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Balkan Jewel Resort & Chalets

Betolovoto Area (between Razlog And Bansko), Razlog, 2760, Bulgaria

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Balkan Jewel Resort & Chalets - Razlog

Situated in Bansko at the foot of the Pirin Mountain Balkan Jewel Resort overlooks the Ian Woosnam golf course. It offers apartments studios and chalets with comfortable seating areas and parquet floors. WiFi is available for free in all areas. Free private parking is provided on site. Located in Razlog Valley and surrounded by the Pirin Rila and Rhodopes mountains the accommodation units feature fully-equipped kitchens flat-screen cable TV sets a telephone and an iron.

Slippers and bathrobes are available at extra charge while a DVD player and a tea/coffee maker can be provided on request. Most of the apartments also have a fireplace or a balcony. Guests can make use of the book libraries offered at the Balkan Jewel Resort. The Balkan Jewel has a lobby bar a restaurant a spa centre a fitness centre a heated indoor pool an indoor hot tub and a seasonal outdoor swimming pool. It also offers playing areas for children indoor and outdoor kids club animation for kids and a games room.

Car rental and ski equipment hire services are available at the property. Conference facilities for up to 250 guests are also at guests disposal. The hotel offers mountain bicycles at an extra charge and other activities such as horse riding rafting quad bikes and excursions. Free scheduled shuttle services to Bansko the Gondola Ski Lift to Razlog and the Pirin Golf Club are offered.

Rooms Types

Two-Bedroom Apartment

Type: Apartment

Room Size: 80 m²

Bed: 2 single beds

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Studio

Type: Studio

Room Size: 36 m²

Bed: 2 single beds

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One-Bedroom Apartment

Type: Apartment

Room Size: 50 m²

Bed: 2 single beds

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Three-Bedroom Chalet with Mountain View and Garden (7 Adults)

Type: Villa

Room Size: 102 m²

Bed: 1 large double bed

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Three-Bedroom Chalet with Mountain View and Garden (8 Adults)

Type: Chalet

Room Size: 102 m²

Bed: 1 large double bed

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Highlights

Great food & dining

Great Breakfast

Airport transfer

Great for activities

Located in heart of Razlog

Facilities

Activities

✔ Ski School
✔ Bike Tours
✔ Live Music/Performance
✔ Fishing
✔ Pool Table
✔ Hiking
✔ Cycling
✔ Movie Nights
✔ Golf Course (within 2 Miles)
✔ Themed Dinners
✔ Live Sports Events (broadcast)

Business Facilities

✔ Meeting/Banquet Facilities

Cleaning Services

✔ Daily Housekeeping
✔ Dry Cleaning
✔ Shoeshine
✔ Ironing Service
✔ Laundry

Cleanliness & disinfection

✔ Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
✔ Guest Accommodation Disinfected Between Stays
✔ Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
✔ Use Of Cleaning Chemicals That Are Effective Against Coronavirus

Common Areas

✔ Shared Lounge/TV Area
✔ Terrace
✔ Library
✔ Sun Deck
✔ Game Room
✔ Garden

Entertainment & Family Services

✔ Indoor Play Area
✔ Kids' Club
✔ Board Games/Puzzles
✔ Outdoor Play Equipment For Kids
✔ Babysitting/Child Services
✔ Evening Entertainment
✔ Books, DVDs, Music For Children
✔ Children Television Networks
✔ Playground
✔ Entertainment Staff

Food & Drink

✔ Vending Machine (snacks)
✔ Restaurant
✔ Kids' Meals
✔ Snack Bar
✔ Breakfast In The Room
✔ Special Diet Meals (on Request)
✔ Grocery Deliveries
✔ Bar
✔ Kid-friendly Buffet
✔ Packed Lunches
✔ Vending Machine (drinks)
✔ Room Service

Food & drink safety

✔ Breakfast To-go Containers
✔ Food Can Be Delivered To Guest Accommodation
✔ All Plates, Cutlery, Glasses, And Other Tableware Sanitized
✔ Delivered Food Covered Securely
✔ Physical Distancing In Dining Areas

Front Desk Services

✔ Express Check-in/out
✔ Baggage Storage
✔ Invoice Provided
✔ Private Check-in/out
✔ Concierge
✔ Tour Desk
✔ Lockers

General

✔ WiFi In All Areas
✔ Pet Friendly
✔ Parking
✔ Parking On Site
✔ Free Parking

Miscellaneous

✔ Family Rooms
✔ Heating
✔ Smoke-free Property
✔ Non-smoking Rooms
✔ Facilities For Disabled Guests
✔ Elevator
✔ Designated Smoking Area
✔ VIP Room Facilities

Physical distancing

✔ Cashless Payment Available
✔ Physical Distancing Rules Followed
✔ Screens Or Physical Barriers Between Staff And Guests In Appropriate Areas

Pool and Spa

✔ Fitness Center
✔ Spa
✔ Indoor Pool (year-round)
✔ Indoor Pool
✔ Solarium
✔ Massage
✔ Swimming Pool
✔ Outdoor Pool
✔ Sauna
✔ Hot Tub/Jacuzzi
✔ Outdoor Pool (seasonal)
✔ Turkish/Steam Bath

Safety & security

✔ Smoke Alarms
✔ Fire Extinguishers
✔ CCTV In Common Areas
✔ Safe
✔ 24-hour Security
✔ CCTV Outside Property

Safety features

✔ Hand Sanitizer In Guest Accommodation And Common Areas
✔ Thermometers For Guests Provided By Property
✔ Process In Place To Check Health Of Guests
✔ Face Masks For Guests Available
✔ Staff Follow All Safety Protocols As Directed By Local Authorities
✔ First Aid Kits Available
✔ Access To Healthcare Professionals

Services

✔ Free WiFi
✔ Internet
✔ WiFi

Transportation

✔ Airport Shuttle (additional Charge)
✔ Shuttle Service (free)
✔ Airport Shuttle
✔ Car Rental

Property Surroundings
Betolovoto Area (between Razlog And Bansko), Razlog, 2760, Bulgaria

Closest Airports

Policies

Internet

WiFi is available in all areas and is free of charge.

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Balkan Jewel Resort & Chalets in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Swimming pool #2 is closed from Fri 30 Apr 2021 until Mon 31 May 2021
Swimming pool #2 is closed from Tue 07 Dec 2021 until Tue 31 May 2022
Please note:

- There is a NON-HEATED CONNECTION between the accommodation houses at the resort.

- Apartments with balcony, terrace or fireplace and disability-friendly apartments are available on request only and must be confirmed by the hotel.

Please note that additional fees apply for massages. Please contact the property directly for further information using the details found on the booking confirmation.

Please note that children up to 11.99 years of age included are granted discounts for breakfast and dinners.

Please be advised that only hotel guests are permitted on the premises and to use the hotel facilities.

Balkan Jewel Resort & Chalets FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 14:00 and check-out can be done until 12:00.

What amenities/facilities are offered for guests at this hotel? The Aparthotels offers Breakfast in the room, Parking, Parking on site, Free parking, Fitness center, Swimming pool, Hot tub/Jacuzzi, Shuttle service (free).

What eating options are available at the property? Guests can enjoy Vending machine (snacks), Restaurant, Kids' meals, Snack bar, Breakfast in the room, Special diet meals (on request), Grocery deliveries, Bar, Kid-friendly buffet, Packed lunches, Vending machine (drinks), Room service.

Does the Aparthotels - Balkan Jewel Resort & Chalets have on-site parking facility? Yes, Parking, Free parking facility available on-site.

Do guests get exercising facility on-site? Yes, guests have enjoy Fitness center .

Can we bring pets at the hotel? Yes, Pet friendly, but it's always best to call ahead to confirm.

Do the hotel offers any business services? Yes, hotel offers Meeting/Banquet facilities.